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- Tasks: Provide on-site IT support and diagnose EPoS equipment faults.
- Company: Independent IT service provider with a focus on customer satisfaction.
- Benefits: Full-time role with on-site parking, sick pay, and travel opportunities.
- Why this job: Join a dynamic team and enhance your tech skills while helping customers.
- Qualifications: Strong customer service skills and experience with EPoS systems required.
- Other info: Permanent position with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
An independent IT service provider is seeking a technician for IT support in Manchester. Responsibilities include performing site visits for repairs, diagnosing EPoS equipment faults, and providing on-call support.
The ideal candidate has strong customer service skills, experience with EPoS systems, and a full UK driving license. The role is full-time and permanent, offering various benefits including on-site parking and sick pay.
Field Service Engineer – IT & EPoS, On‑Site & Travel in Manchester employer: Precept Recruit
Contact Detail:
Precept Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – IT & EPoS, On‑Site & Travel in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and EPoS sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with EPoS systems, make sure to highlight that in conversations. Bring examples of how you've solved problems in the past to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your interest in working with them. It shows initiative!
✨Tip Number 4
Keep your CV and LinkedIn updated! Make sure they reflect your latest skills and experiences, especially those related to IT support and customer service. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Service Engineer – IT & EPoS, On‑Site & Travel in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT support and EPoS systems. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share your passion for customer service and any specific experiences that relate to on-site support.
Show Off Your Soft Skills: Since this role involves a lot of customer interaction, make sure to highlight your strong communication and problem-solving skills. We love candidates who can connect with clients and provide top-notch support!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the benefits we offer!
How to prepare for a job interview at Precept Recruit
✨Know Your Tech
Brush up on your knowledge of EPoS systems and IT support. Be ready to discuss specific troubleshooting techniques you've used in the past, as well as any relevant experience with site visits and repairs.
✨Customer Service is Key
Since strong customer service skills are essential for this role, prepare examples of how you've successfully handled customer interactions. Think about times when you turned a negative situation into a positive outcome.
✨Show Your Travel Readiness
As the job involves travel, be prepared to discuss your driving experience and how you manage your time effectively when on-site. Mention any previous roles where you had to travel frequently and how you ensured timely service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to IT support and their expectations for the Field Service Engineer role. This shows your genuine interest and helps you assess if the company is the right fit for you.
