At a Glance
- Tasks: Manage key client accounts and drive business growth through strong relationships.
- Company: Dynamic company focused on client success and innovative service delivery.
- Benefits: Hybrid work model, career growth opportunities, and a collaborative team environment.
- Other info: Fast-paced role with diverse challenges and opportunities for continuous improvement.
- Why this job: Make a real impact by shaping client strategies and enhancing service delivery.
- Qualifications: Experience in B2B account management and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you passionate about building meaningful client relationships and driving real business impact? We're looking for a Key Account Manager to join our growing Client Accounts team, where you'll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success.
This is an exciting opportunity to step into a highly visible role where you'll act as a trusted advisor to strategic clients - working collaboratively to enhance service delivery, improve performance, and unlock new opportunities for growth. You'll combine insight, data, and strong stakeholder management to ensure we consistently deliver exceptional service and value.
What You'll Be Doing
- Lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance.
- Build and nurture strong, long-term relationships with key client stakeholders.
- Use data and insight to analyse service performance, identify trends, and drive continuous improvement.
- Lead service review meetings and present performance and KPI reports.
- Act as the primary escalation point for strategic client issues.
- Collaborate with internal teams including Service Delivery, Change Management, and Project Delivery.
- Drive innovation in service delivery models to enhance customer experience and outcomes.
- Contribute to account growth through strategic planning and optimisation of commercial performance.
This is a role where no two days are the same - you'll be managing multiple priorities while making a tangible difference to both client success and business growth.
What We're Looking For
- Experience in a client-facing B2B account management role.
- Strong stakeholder management and influencing skills.
- Excellent analytical and problem-solving capabilities.
- Confidence in presenting to senior audiences.
- The ability to manage multiple workstreams and priorities effectively.
- A proactive mindset with a passion for continuous improvement.
- Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isn't essential.
Why Join Us?
This is more than just an account management role - it's an opportunity to take ownership, shape strategy, and make a real impact. You'll be part of a collaborative, forward-thinking team where your ideas and expertise are valued, and where you can grow your career while delivering outstanding results for our customers.
If you're ready to take the next step and play a pivotal role in managing and developing strategic client partnerships, we'd love to hear from you.
Key Account Manager -Service (Permanent) employer: Precept Recruit
Precept Recruit is an exceptional employer that prioritises a people-centric culture, fostering trust and respect among its employees. With a focus on transformation and growth, the HR Lead for Transformation & Culture Change will have the opportunity to make a significant impact while benefiting from a supportive work environment that encourages professional development and collaboration. Located in the UK, this role offers a unique chance to be part of a safety-first organisation committed to employee well-being and success.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager -Service (Permanent)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager -Service (Permanent) at Precept Recruit, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Precept Recruit. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager -Service (Permanent). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager -Service (Permanent)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Precept Recruit:When writing your cover letter, make sure to tailor your message specifically for Precept Recruit. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Precept Recruit
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Precept Recruit that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Precept Recruit that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Precept Recruit’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
