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For Companies At a Glance
- Tasks: Repair, service, and install IT hardware and EPoS systems while providing top-notch customer support.
- Company: A growing IT service provider in the East Midlands with a vibrant team culture.
- Benefits: Competitive salary, company car, and great employee benefits.
- Why this job: Join a dynamic team and make a real difference in customer service and tech solutions.
- Qualifications: Experience in field-based customer service and knowledge of EPoS equipment required.
- Other info: Full UK driver's license is essential for this role.
The predicted salary is between 30000 - 42000 £ per year.
A growing IT service provider in the East Midlands is looking for a Field Service Engineer to join their expanding team. The role involves repairing, servicing, and installing IT hardware and EPoS systems, along with providing customer support.
Ideal candidates possess:
- Experience in field-based customer service
- Excellent communication skills
- Knowledge of EPoS equipment
A full UK driver's license is essential. The position offers a competitive salary with benefits including a company car.
Field Service Engineer - IT EPoS | Car Included employer: Precept Recruit
Contact Detail:
Precept Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - IT EPoS | Car Included
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service industry and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your EPoS knowledge. Make sure you can talk confidently about your experience with IT hardware and customer service. We want you to shine when discussing how you've tackled challenges in the field!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Field Service Engineer position. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Field Service Engineer - IT EPoS | Car Included
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT hardware and EPoS systems. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm come through!
Show Off Your Communication Skills: Since this role involves customer support, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Precept Recruit
✨Know Your Tech
Brush up on your knowledge of IT hardware and EPoS systems before the interview. Be ready to discuss specific equipment you've worked with and any troubleshooting experiences you've had. This will show that you’re not just familiar with the tech, but that you can handle it in real-world scenarios.
✨Customer Service Focus
Since the role involves customer support, think of examples where you've provided excellent service in the past. Prepare to share stories that highlight your communication skills and how you’ve resolved issues for customers. This will demonstrate your ability to connect with clients effectively.
✨Driving Home the Point
Make sure you have your full UK driver’s license details ready to discuss. Since a company car is included, they might ask about your driving experience or how you manage travel logistics. Being prepared shows you understand the importance of this aspect of the job.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their approach to field service challenges or how they support their engineers in the field. This not only shows your interest but also helps you gauge if the company is the right fit for you.
