At a Glance
- Tasks: Manage customer enquiries and support key accounts in aerospace and industrial sectors.
- Company: Leading engineering and manufacturing business with a supportive team culture.
- Benefits: Pension contributions, employee discounts, and opportunities for training and progression.
- Other info: A welcoming environment that invests in your growth and development.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service or sales support, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Customer Service Administrator Nottingham Permanent
We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.
Key Responsibilities
- Manage customer enquiries, quotations and sales orders.
- Build strong relationships with existing customers.
- Maintain accurate CRM and ERP records.
- Provide order updates and support on-time delivery.
- Liaise with internal departments to ensure excellent customer service.
- Support the sales team with day-to-day commercial activities.
What We're Looking For
- Previous experience in sales support, customer service or commercial administration.
- Excellent communication and organisational skills.
- Experience using CRM/ERP systems is desirable.
- Manufacturing or engineering experience is advantageous.
Benefits
After 3 months:
- 5% employer pension contribution
- 4x annual salary death in service
- Employee Assistance Programme (Simplyhealth)
Additional benefits
- Access to employee discount platform
- Opportunities for training, development and progression
- Welcoming, supportive team culture
- A business that genuinely invests in its people
Customer Service Administrator employer: Precept Recruit
Precept Recruit is an exceptional employer that prioritises a people-centric culture, fostering trust and respect among its employees. With a focus on transformation and growth, the HR Lead for Transformation & Culture Change will have the opportunity to make a significant impact while benefiting from a supportive work environment that encourages professional development and collaboration. Located in the UK, this role offers a unique chance to be part of a safety-first organisation committed to employee well-being and success.
