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- Tasks: Manage client interactions and schedule maintenance jobs using a CAFM system.
- Company: Dynamic construction service provider based in Scotland.
- Benefits: Full-time role with opportunities for continuous improvement and development.
- Why this job: Join a collaborative team and enhance your skills in facilities management.
- Qualifications: Experience in facilities management helpdesk and strong communication skills.
- Other info: Exciting environment with potential for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A construction service provider in Scotland is seeking a Helpdesk Administrator to handle client interactions and manage resources effectively. The role involves using a CAFM system for scheduling maintenance jobs and maintaining client information.
Candidates should have experience in a facilities management helpdesk and possess excellent communication skills. This full-time position offers opportunities to work in a dynamic team and provides a platform for continuous improvement and development.
Facilities Helpdesk Specialist (CAFM & SLA Focus) in Motherwell employer: Preah Building Services
Contact Detail:
Preah Building Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Specialist (CAFM & SLA Focus) in Motherwell
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with CAFM systems and your knack for managing client interactions. Make sure they see how you can add value to their team.
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your background fits with their goals. Be ready to discuss how you can help improve their helpdesk operations and enhance client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our dynamic team.
We think you need these skills to ace Facilities Helpdesk Specialist (CAFM & SLA Focus) in Motherwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and any relevant helpdesk roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your CAFM system experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your communication skills and how you’ve effectively managed client interactions in the past.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, especially in a dynamic environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Preah Building Services
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of Computer-Aided Facilities Management (CAFM) systems. Be ready to discuss any specific systems you've used in the past and how they helped you manage resources effectively.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully interacted with clients or team members in previous positions. Think about times when you resolved issues or improved client satisfaction.
✨Understand the Importance of SLAs
Familiarise yourself with Service Level Agreements (SLAs) and be prepared to discuss how you've adhered to them in your previous roles. Highlight any experiences where you ensured compliance and maintained high service standards.
✨Demonstrate Your Team Spirit
This position offers a chance to work in a dynamic team, so be ready to talk about your teamwork experiences. Share stories that illustrate your ability to collaborate and contribute to continuous improvement within a team setting.
