At a Glance
- Tasks: Lead CRM strategy and enhance customer engagement in the iGaming sector.
- Company: Stmconsulting Ltd, a forward-thinking company in the UK.
- Benefits: Competitive salary, innovative work environment, and growth opportunities.
- Other info: Collaborative culture with a focus on innovation and measurable results.
- Why this job: Shape customer experiences and drive loyalty in a dynamic industry.
- Qualifications: Experience in CRM, strong leadership, and data-driven decision-making skills.
The predicted salary is between 60000 - 80000 £ per year.
Stmconsulting Ltd in the United Kingdom is seeking a Head of Customer Relationship Management to lead the CRM strategy across iGaming and sports betting operations, focusing on customer engagement and innovation. The role drives initiatives to deepen loyalty, optimize customer journeys, and leverage data-driven insights to deliver measurable growth for the business.
You will collaborate with product, marketing and analytics teams to design scalable CRM programs, oversee loyalty schemes.
We think you need these skills to ace Head of CRM & Customer Engagement (iGaming)
CRM Strategy Development
Customer Engagement
Data-Driven Insights
Loyalty Programme Management
Customer Journey Optimisation
Collaboration with Cross-Functional Teams
iGaming Knowledge
