Property Manager
Base: London on-site with the option for 1 day WFH after probation (travel across the UK)
Experience level: 5+ years of Commercial Property Management experience ideally with a retail focus
About the Role
We are seeking a proactive and commercially minded Property Manager to join our high-performing team. You’ll take day-to-day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management, and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence, and ensuring a first-class tenant experience.
This is an opportunity to join a fast-paced, entrepreneurial environment where your ability to manage detail while keeping sight of strategic goals will be highly valued.
Key Responsibilities:
Portfolio & Tenant Management
- Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market-ready standard.
- Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance, and general queries.
- Lead the response to tenant applications, identifying potential value-add opportunities in collaboration with Asset Managers.
- Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals.
Reporting & Collaboration
- Work closely with Asset Managers to provide regular performance updates and contribute to business plans.
- Liaise with Property Administrators to ensure all property data is accurate and up to date.
- Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts.
Financial & Service Charge Oversight
- Lead the service charge budget process, ensuring transparency, value for money, and cost recovery.
- Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency.
- Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards.
Operations, Compliance & Sustainability
- Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations.
- Manage insurance matters including renewals and claims with brokers.
- Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio.
- Ensure utility metering across common and demised areas is accurate and technically sound.
Team Contribution & Leadership
- Mentor junior team members and contribute to their development.
- Share knowledge, problem-solve collaboratively, and contribute to the wider success of the team.
What You’ll Bring
- Desirable RICS-qualified
- 5+ Years of Property Management experience (excluding residential)
- Strong track record in commercial property management across office, retail, or mixed-use assets - retail advantageous
- Deep understanding of lease obligations, landlord/tenant responsibilities, and service charge administration
- Experience in supplier procurement, service charge budgeting, and delivering value for money
- Financially literate, with the ability to understand and support reporting on budgets and asset performance
- Comfortable navigating health & safety and statutory compliance across multi-site portfolios
- Confident communicator, capable of building strong relationships with tenants, internal teams, and senior stakeholders
- Highly organised, proactive, and adaptable to change in a fast-paced environment
- Experience with property management software (desirable)
This is an opportunity to make a meaningful impact within a forward-thinking real estate business.
If you're looking for a role where you can grow, lead, and help shape the future of a high-quality property portfolio — we’d love to hear from you.
Key information:
- Location: London on-site
- Travel: Nationwide
- Employment Type: Full-time, Permanent
Benefits:
- Highly competitive salary DOE
- Discretionary bonus scheme
- 25 days holiday per year plus bank holidays
- Office closure over festive season
- Additional holiday with service
- Private Medical Insurance (medical history disregarded)
- Healthcare Cash Plan
- 5% Company pension contribution
- 3x Life Assurance
- Cycle to work scheme
- Employee Assistance Programme
Values
Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.
Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.
Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.
Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.
Action This Day | We do not defer or delay. Anything that can be done today, is done today.
Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.
Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.
Action This Day | We do not defer or delay. Anything that can be done today, is done today.
Contact Details:
Praxis Real Estate Management Recruitment Team
