Property Manager

Department: Property Management

Location: London

Base: London + Regional Travel

Experience level: 5+ years of Commercial Property Management experience ideally with a retail focus

We are seeking a proactive and commercially minded Property Manager to join our high‑performing team. You’ll take day‑to‑day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence and ensuring a first‑class tenant experience.

This is an opportunity to join a fast‑paced, entrepreneurial environment where your ability to manage detail while keeping sight of strategic goals will be highly valued.

Key Responsibilities

Portfolio & Tenant Management

• Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market‑ready standard.
• Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance and general queries.
• Lead the response to tenant applications, identifying potential value‑add opportunities in collaboration with Asset Managers.
• Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals.

Reporting & Collaboration

• Work closely with Asset Managers to provide regular performance updates and contribute to business plans.
• Liaise with Property Administrators to ensure all property data is accurate and up to date.
• Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts.

Financial & Service Charge Oversight

• Lead the service charge budget process, ensuring transparency, value for money and cost recovery.
• Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency.
• Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards.

Operations, Compliance & Sustainability

• Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations.
• Manage insurance matters including renewals and claims with brokers.
• Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio.
• Ensure utility metering across common and demised areas is accurate and technically sound.

Team Contribution & Leadership

• Mentor junior team members and contribute to their development.
• Share knowledge, problem‑solve collaboratively and contribute to the wider success of the team.

What You’ll Bring

• Desirable RICS‑qualified.
• 5+ Years of Property Management experience (excluding residential).
• Strong track record in commercial property management across office, retail, or mixed‑use assets – retail advantageous.
• Deep understanding of lease obligations, landlord/tenant responsibilities and service charge administration.
• Experience in supplier procurement, service charge budgeting and delivering value for money.
• Financially literate, with the ability to understand and support reporting on budgets and asset performance.
• Comfortable navigating health & safety and statutory compliance across multi‑site portfolios.
• Confident communicator, capable of building strong relationships with tenants, internal teams and senior stakeholders.
• Highly organised, proactive and adaptable to change in a fast‑paced environment.
• Experience with property management software (desirable).

This is an opportunity to make a meaningful impact within a forward‑thinking real estate business.

If you’re looking for a role where you can grow, lead and help shape the future of a high‑quality property portfolio – we’d love to hear from you.

Key information

• Location: London on‑site
• Travel: Nationwide
• Employment Type: Full‑time, Permanent