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- Tasks: Lead security and cleaning operations at St. Enoch Shopping Centre, ensuring a safe and welcoming environment.
- Company: Praxis is a dynamic company focused on delivering high-quality operational services in retail environments.
- Benefits: Enjoy 25 days holiday, private medical insurance, a pension contribution, and life assurance.
- Why this job: Join a collaborative team where your leadership can make a real impact in a vibrant shopping centre.
- Qualifications: Experience in security management, strong communication skills, and an SIA licence are essential.
- Other info: This role offers autonomy and the chance to shape the future of a key Glasgow destination.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Security and Environmental Services Manager
Security and Environmental Services Manager
2 days ago Be among the first 25 applicants
Direct message the job poster from Praxis Facilities Management
Talent Acquisition Business Partner at Praxis Real Estate Management
Security and Environmental Services Manager
Summary:
Lead and enhance the guest experience at St. Enoch Shopping Centre by providing strong leadership of the security and cleaning functions, ensuring the environment is safe, secure, clean, and welcoming for all visitors, retailers, and staff.
Deliver a security-first focus, acting as the site’s senior point of contact for all safety and incident response matters.
Oversee the cleaning function, supporting and guiding cleaning operations to deliver consistently high standards throughout the centre.
About:
Praxis is seeking a Security and Environmental Services Manager to oversee the delivery of security and cleaning services at St. Enoch Shopping Centre. This is a key leadership role responsible for ensuring a safe, clean, and welcoming environment for visitors, retailers, and team members alike.
You’ll lead from the front – taking ownership of the security strategy and performance, ensuring effective incident response, and working closely with our cleaning teams to deliver consistently high standards across the centre. This is a role where strong leadership, operational expertise, and a hands-on, solutions-focused mindset will thrive.
Key responsibilities:
- Lead day-to-day security operations, acting as the senior point of contact for all safety matters and emergency response
- Oversee the cleaning team via the Cleaning Manager, ensuring compliance, high standards and consistent performance
- Build effective relationships with contractors, emergency services, retailers, and internal stakeholders
- Champion a culture of professionalism, collaboration and customer-first thinking across all guest services
- Monitor budgets, resources, and contractor performance to ensure cost-effective, high-quality service delivery
- Maintain compliance with all relevant health and safety legislation and internal policies
What we’re looking for:
- Demonstrable experience leading multi-functional teams in a security or guest services environment – ideally retail or public-facing
- Proven track record in security and cleaning management, with strong operational and technical knowledge
- Confidence in managing incidents, audits, emergency procedures, and compliance documentation
- Sound understanding of health & safety legislation, emergency response, and risk management
- Excellent technical knowledge in relation to security and cleaning operations including legislation/compliance
- Experience with CCTV, access control, and incident management systems
- Strong interpersonal, communication and influencing skills
- SIA licence (or willingness to obtain) is essential; IOSH or NEBOSH desirable
- Comfortable operating in a fast-paced, high-footfall, customer-focused environment
- Capability to deliver the full spectrum of operational services in– house
Personal Attributes:
- Proven management, problem solving and decision makingskills
- Excellent organisational and time management skills with close attention to detail including in budgeting
- Excellent interpersonal, communication, conflict resolution and influencing skills with all stakeholders
- Team player withthe ability to work effectively supporting colleagues at all levels within a high performance team environment
- A professional and credible persona and communication style
- Ability to work in a fast paced and often pressurised environment in a calm and professional manner adopting a flexible and agile approach to support the team and the assets
- Committed to working in accordance with the Praxis values
Why join Praxis at St. Enoch?
At Praxis, we combine an entrepreneurial spirit with in-house operational delivery – and that means you’ll have the autonomy to make an impact, supported by a collaborative, high-performing team. St. Enoch is a dynamic and evolving centre at the heart of Glasgow, with exciting plans ahead.
We offer a competitive salary, along with:
- Private Medical Insurance and Healthcare Cash Plan
- 5% company pension contribution
- 3x life assurance
Company Values:
> Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards
> Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame
> Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions
> Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential
> Action This Day | We never put off anything until tomorrow that can be done today
Apply now to take the next step in your career and help shape the future of one of Scotland’s most iconic shopping destinations.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Facilities Services
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Security Manager employer: Praxis Facilities Management
Contact Detail:
Praxis Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Manager
✨Tip Number 1
Familiarise yourself with the specific security and cleaning standards expected in retail environments. Understanding the unique challenges of a high-footfall location like St. Enoch Shopping Centre will help you demonstrate your readiness for the role.
✨Tip Number 2
Network with professionals in the security and environmental services field. Attend industry events or connect with current employees at Praxis to gain insights into their operations and culture, which can give you an edge during interviews.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed teams or projects. Highlighting your ability to lead multi-functional teams will resonate well with the hiring managers.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety legislation and emergency response protocols. Being able to articulate your understanding of these areas will demonstrate your suitability for the role and your commitment to maintaining a safe environment.
We think you need these skills to ace Security Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and cleaning management. Focus on leadership roles and any specific achievements that demonstrate your ability to enhance guest experiences and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating safe and welcoming environments. Mention your understanding of health and safety legislation, and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your operational expertise, incident management experience, and familiarity with compliance documentation. Use specific examples to illustrate your problem-solving and decision-making skills.
Showcase Leadership Experience: Detail your experience leading multi-functional teams, particularly in retail or public-facing environments. Highlight any instances where you successfully managed incidents or improved service delivery standards.
How to prepare for a job interview at Praxis Facilities Management
✨Showcase Your Leadership Skills
As a Security Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure situations. Highlight your experience in managing security operations and how you foster a culture of professionalism and collaboration.
✨Understand the Environment
Familiarise yourself with St. Enoch Shopping Centre and its unique challenges. Research the centre's layout, foot traffic patterns, and any recent incidents that may have occurred. This knowledge will help you discuss how you can enhance safety and cleanliness effectively.
✨Emphasise Compliance Knowledge
Be prepared to discuss your understanding of health and safety legislation, emergency response protocols, and risk management. Provide specific examples of how you've ensured compliance in previous roles, as this is crucial for the position.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and effective problem-solving skills. Think of scenarios where you've had to manage incidents or resolve conflicts. Be ready to share these experiences and explain your thought process during those situations.