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- Tasks: Manage a flagship building and ensure exceptional customer experiences.
- Company: Dynamic property management firm in Central London.
- Benefits: Competitive salary, 20 days holiday, and a supportive work environment.
- Why this job: Be the face of a prestigious building and enhance tenant satisfaction.
- Qualifications: Experience in building management and strong customer service skills.
- Other info: Opportunity for professional growth in a vibrant city.
The predicted salary is between 45000 - 50000 £ per year.
Location: Central London (Zone 1) (Primary Building). Virtual Oversight of Secondary Building (London Zone 2).
Department: PFM Management
Compensation: £45,000 - £50,000 / year
Hours: Full Time – Monday to Friday 8.30am-5.30pm. On-site 5 days per week.
We are seeking an experienced and highly professional Building Manager & Front of House (FOH) to take full-time responsibility for a flagship Central London building, with additional virtual oversight of a secondary building as required. This is a client-facing, hands-on role requiring exceptional customer service, strong tenant engagement skills, and confidence in contractor management, while maintaining a strong understanding of building systems and compliance requirements.
Key Responsibilities- Act as the primary front-of-house presence, delivering an exceptional customer and tenant experience at all times.
- Build strong, professional relationships with occupiers, visitors, and stakeholders.
- Manage tenant engagement, communications, and day-to-day enquiries efficiently and professionally.
- Represent the building to the highest standard, ensuring a welcoming and well-managed environment.
- Take full operational responsibility for the primary building, ensuring smooth day-to-day performance.
- Maintain oversight of a secondary building remotely, coordinating remedial actions when issues arise.
- Monitor building condition and proactively identify maintenance or operational issues.
- Manage and oversee contractors on-site, ensuring works are completed safely, on time, and to specification.
- Coordinate reactive and planned maintenance activities.
- Ensure all works comply with health & safety requirements and site procedures.
- Demonstrate strong working knowledge of key building systems, including CCTV systems, intruder alarms, fire alarm systems, intercom and access control systems.
- Monitor system performance, escalate faults, and liaise with specialist contractors where required.
- Support compliance activities, inspections, and statutory checks.
- Promote a safe working environment for occupiers, visitors, and contractors.
- Ensure site procedures, permits, and risk assessments are followed.
- Act promptly on any health & safety issues or incidents.
- Proven experience in a Building Manager, FOH, or Facilities Management role (commercial environment preferred).
- Exceptional customer service and tenant engagement skills.
- Confident in contractor management and site coordination.
- Strong understanding of building systems and how they operate (CCTV, alarms, intercoms, fire systems).
- Organised, proactive, and able to work independently.
- Professional, approachable, and calm under pressure.
- IOSH/NEBOSH qualifications are desirable.
- Highly competitive salary DOE.
- 20 days holiday per year plus.
Building Manager in London employer: Praxis Facilities Management
Contact Detail:
Praxis Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the building management field. Attend industry events or local meet-ups to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your experience with building systems and contractor management. Use specific examples to demonstrate how you've handled challenges in the past.
✨Tip Number 3
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to check back regularly and submit your application directly to increase your chances of landing that dream job.
We think you need these skills to ace Building Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Building Manager role. Highlight your relevant experience in customer service and building management, and don’t forget to mention any specific skills that match the job description!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Praxis Facilities Management
✨Know Your Building Systems
Make sure you brush up on your knowledge of key building systems like CCTV, fire alarms, and access control. Being able to discuss these confidently will show that you understand the technical side of the role and can manage compliance effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you built strong relationships with tenants or resolved issues efficiently. This will highlight your suitability for the client-facing aspect of the job.
✨Demonstrate Proactive Problem-Solving
Be ready to discuss how you've identified and addressed maintenance or operational issues in the past. Employers love candidates who can think on their feet and take initiative, so share stories that showcase your proactive approach.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Ask about their approach to tenant engagement or how they handle contractor management.
