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- Tasks: Lead a dynamic team to manage facilities and ensure top-notch service at Brindleyplace.
- Company: Join Praxis Facilities Management, a leader in real estate services with a vibrant culture.
- Benefits: Competitive salary, professional development, and a chance to shape the future of Brindleyplace.
- Why this job: Make a real impact in a bustling destination while leading a passionate team.
- Qualifications: Proven leadership experience and a knack for operational excellence.
- Other info: Be part of a diverse team that values innovation and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Since 2023, the majority of Brindleyplace has been owned and managed by Praxis Real Estate Management.
We are seeking an experienced Estates Director to lead on-site facilities management operations, overseeing 24/7 cleaning and security across the estate.
The Estates Director will hold overall responsibility for the operational, financial, and reputational performance of Brindleyplace, while playing a key role in shaping future strategy.
We are looking for candidates with proven senior experience in Facilities or Estate Management within complex, multi-tenanted environments. (Mixed-use, retail, or business space), ideally with blue-chip occupiers.
Key Responsibilities:
Leadership & Delivery
- Lead an on-site team of 70+ colleagues
- Ensure delivery of contractual obligations, meeting or exceeding KPIs and SLAs
- Maintain full compliance with all relevant legislation (health & safety, environmental, etc.)
- Build strong relationships with asset and property managers, occupiers, local authorities, and community partners
Strategic Leadership
- Contribute to and deliver the Brindleyplace FM strategy aligned to asset management objectives
- Lead transformation initiatives across FM disciplines (hard/soft services, sustainability, technology, innovation)
- Act as the senior accountable lead for estate operations, compliance, and risk
- Drive a culture of operational excellence and outstanding occupier/visitor experience
Operational & Technical Management
- Oversee all estate operations across in-house teams and supply partners (M&E, cleaning, security, waste, front of house, utilities, public realm)
- Ensure statutory and regulatory compliance across all assets
- Embed sustainability and ESG initiatives (energy, waste, biodiversity, social value)
- Lead business continuity, resilience, and crisis management planning
- Manage multi-million-pound FM budgets and support service charge processes
- Oversee procurement, tendering, and contract performance
- Identify cost efficiencies and operational improvements
- Support leasing and asset management activity through operational insight and due diligence
- Build strong relationships with occupiers, from corporates to leisure and retail tenants
- Act as senior point of contact for operational matters
- Collaborate with asset and property management teams to deliver strategic objectives
- Support marketing and events activity to enhance estate activation
- Engage with key stakeholders including Birmingham City Council, West Midlands Police, and utilities/transport bodies
- Lead and develop a multidisciplinary team (including security, cleaning, and estate management)
- Foster a culture of collaboration, accountability, and innovation
- Inspire high standards of service delivery across teams and contractors
- Set clear objectives and monitor performance, driving continuous improvement
- Modernise FM systems, data platforms, and reporting
- Drive digital transformation across estate and customer experience
- Introduce smart technologies and predictive maintenance solutions
Requirements
- Proven senior experience in Facilities or Estate Management within complex, multi-tenanted environments (mixed-use, retail, or business space), ideally with blue-chip occupiers. (preferably not public sector, residential or education)
- Strong technical knowledge across hard and soft FM services (M&E, compliance, security, cleaning, public realm)
- Experience managing large budgets, service charge processes, and outsourced contracts
- Strong understanding of statutory compliance, health & safety, and risk management
- Experience embedding sustainability and ESG initiatives
- Strong commercial acumen with experience supporting asset management and leasing activity
- Data-driven mindset with the ability to use performance metrics to drive improvement
- Excellent stakeholder management and communication skills
- Collaborative approach across cross-functional teams
- Proven leadership of large multidisciplinary teams, driving performance and service excellence
- Experience delivering transformation, innovation, and digital FM solutions
- Comfortable leading change in complex environments
- Strong financial, analytical, and organisational skills
About Praxis Facilities Management
Praxis Facilities Management Ltd provides on-site services to Praxis-managed properties, employing over 400 staff across operations, maintenance, security, cleaning, marketing, and administration.
About Brindleyplace
Brindleyplace is one of Brindleyplace’s premier destinations for business, leisure, and culture.
The 17-acre estate attracts over 5.2 million visitors annually, drawn to a vibrant mix of attractions including the National SEA LIFE Centre, Ikon Gallery, and Crescent Theatre, alongside a diverse range of bars and restaurants.
Brindleyplace is also home to over 8,500 employees, with major organisations offering apprenticeships, graduate schemes, and long-term career development. This makes it a key hub for talent attraction, retention, and growth.
- Highly competitive salary (DOE)
- Discretionary bonus scheme
- 25 days annual leave + bank holidays
- Additional leave with service
- Private medical insurance (no medical history restrictions)
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Estates Director employer: Praxis Facilities Management
Contact Detail:
Praxis Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Director
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Estates Director role. Highlight your leadership experience and how you can contribute to the operational and financial success of Brindleyplace.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Estates Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Director role. Highlight your leadership experience and any relevant achievements that align with our values at Praxis. We want to see how you can bring your unique flair to Brindleyplace!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help us exceed expectations. Remember, we love creativity and entrepreneurial spirit, so let your personality come through!
Showcase Your Stakeholder Engagement Skills: Since stakeholder engagement is key for this position, make sure to include examples of how you've successfully worked with various stakeholders in the past. We want to know how you can build relationships and drive collaboration at Brindleyplace.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Praxis!
How to prepare for a job interview at Praxis Facilities Management
✨Know Your Stuff
Before the interview, dive deep into Brindleyplace and Praxis Facilities Management. Understand their values, mission, and the specifics of the Estates Director role. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Leadership Skills
As an Estates Director, you'll be leading a large team. Prepare examples from your past experiences that highlight your leadership style, how you've managed teams, and how you've successfully met KPIs and SLAs. Be ready to discuss how you handle challenges and motivate your team.
✨Engage with Stakeholders
Stakeholder engagement is key in this role. Think about your previous experiences working with various stakeholders, such as property managers or local authorities. Be prepared to share how you’ve built relationships and navigated complex situations to achieve positive outcomes.
✨Emphasise Compliance and Safety
Given the importance of health and safety legislation in facilities management, brush up on relevant regulations. Be ready to discuss how you've ensured compliance in past roles and how you plan to maintain high standards at Brindleyplace.