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For Companies At a Glance
- Tasks: Manage a flagship building and ensure exceptional customer experiences.
- Company: Dynamic real estate company in Central London with a focus on professionalism.
- Benefits: Competitive salary, 20 days holiday, and a pension contribution.
- Why this job: Join a vibrant team and make a real impact in building management.
- Qualifications: Experience in building management and strong customer service skills required.
- Other info: Opportunity for professional growth in a supportive environment.
The predicted salary is between 39000 - 45000 £ per year.
Location: Central London (Zone 1) (Primary Building). Virtual Oversight of Secondary Building (London Zone 2).
Department: PFM Management
Compensation: £45,000 - £50,000 / year
Hours: Full Time – Monday to Friday 8.30am-5.30pm. On-site 5 days per week.
Role Overview
We are seeking an experienced and highly professional Building Manager & Front of House (FOH) to take full-time responsibility for a flagship Central London building, with additional virtual oversight of a secondary building as required. This is a client-facing, hands-on role requiring exceptional customer service, strong tenant engagement skills, and confidence in contractor management, while maintaining a strong understanding of building systems and compliance requirements.
Key Responsibilities
- Front of House & Customer Experience
- Act as the primary front-of-house presence, delivering an exceptional customer and tenant experience at all times.
- Build strong, professional relationships with occupiers, visitors, and stakeholders.
- Manage tenant engagement, communications, and day-to-day enquiries efficiently and professionally.
- Represent the building to the highest standard, ensuring a welcoming and well-managed environment.
- Building Management
- Take full operational responsibility for the primary building, ensuring smooth day-to-day performance.
- Maintain oversight of a secondary building remotely, coordinating remedial actions when issues arise.
- Monitor building condition and proactively identify maintenance or operational issues.
- Contractor & Maintenance Management
- Manage and oversee contractors on-site, ensuring works are completed safely, on time, and to specification.
- Coordinate reactive and planned maintenance activities.
- Ensure all works comply with health & safety requirements and site procedures.
- Building Systems & Compliance
- Demonstrate strong working knowledge of key building systems, including CCTV systems, intruder alarms, fire alarm systems, intercom and access control systems.
- Monitor system performance, escalate faults, and liaise with specialist contractors where required.
- Support compliance activities, inspections, and statutory checks.
- Health, Safety & Risk
- Promote a safe working environment for occupiers, visitors, and contractors.
- Ensure site procedures, permits, and risk assessments are followed.
- Act promptly on any health & safety issues or incidents.
Skills & Experience Required
- Proven experience in a Building Manager, FOH, or Facilities Management role (commercial environment preferred).
- Exceptional customer service and tenant engagement skills.
- Confident in contractor management and site coordination.
- Strong understanding of building systems and how they operate (CCTV, alarms, intercoms, fire systems).
- Organised, proactive, and able to work independently.
- Professional, approachable, and calm under pressure.
- IOSH/NEBOSH qualifications are desirable.
Benefits
- Highly competitive salary DOE.
- 20 days holiday per year plus bank holidays.
- 3% Company pension contribution.
Values
- Professionalism — We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.
- Ownership — Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.
- Entrepreneurialism — We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.
- Meritocracy — Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.
- Action This Day — We do not defer or delay. Anything that can be done today, is done today.
Building Manager employer: Praxis Facilities Management
Contact Detail:
Praxis Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and employees. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your elevator pitch! You want to be able to introduce yourself confidently and highlight your relevant experience in just a couple of minutes. This is especially important for a client-facing role like Building Manager.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your interest in the role and helps you gauge if the company aligns with your values. Think about what you want to know regarding their approach to customer service and building management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It also gives you another chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Building Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Building Manager role. Highlight your experience in customer service and building management, and don’t forget to mention any relevant qualifications like IOSH or NEBOSH.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description.
Showcase Your Skills: We want to see your skills in action! Be sure to include examples of how you've successfully managed contractors, maintained building systems, or improved tenant engagement in your application.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Praxis Facilities Management
✨Know Your Building Systems
Make sure you brush up on your knowledge of key building systems like CCTV, fire alarms, and access control. Being able to discuss these confidently will show that you understand the technical side of the role and can manage compliance effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you built strong relationships with tenants or resolved issues efficiently. This will highlight your ability to engage with occupiers professionally.
✨Demonstrate Proactive Problem-Solving
Be ready to discuss how you've identified and addressed maintenance or operational issues in the past. Employers love candidates who can think on their feet and take ownership of challenges, so share your proactive approach to problem-solving.
✨Prepare Questions About the Role
Have a few thoughtful questions prepared about the building management processes or team dynamics. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
