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- Tasks: Lead a dynamic team to manage and enhance a vibrant 17-acre estate.
- Company: Join Praxis, a forward-thinking company transforming Brindleyplace into a premier destination.
- Benefits: Enjoy a competitive salary, bonus scheme, generous holiday, and private medical insurance.
- Other info: Be part of a culture that values professionalism, ownership, and entrepreneurial spirit.
- Why this job: Shape the future of a bustling estate while driving innovation and sustainability.
- Qualifications: Proven leadership in facilities management and a passion for community engagement.
The predicted salary is between 80000 - 100000 £ per year.
Estates Director – Brindleyplace, Birmingham
On-site 5 days a week
About Brindleyplace:
Brindleyplace is one of Birmingham's go-to destinations for business, leisure, and culture. The 17-acre estate welcomes over 5.2 million visitors per year, attracted to a unique mix of must-see attractions including the National SEA LIFE Centre, Ikon Gallery and Crescent Theatre, along with an amazing selection of bars and restaurants. Alongside this, Brindleyplace is home to over 8,500 employees, many of whom have relocated both from within the UK and abroad. Major employers offer both apprenticeships, graduate schemes and ongoing professional development, making Brindleyplace a strong location for employee retention, growth and lifelong learning.
Role:
Since 2023, the majority of Brindleyplace has been owned and managed by Praxis. We are now seeking an experienced Estates Director to lead the on-site facilities management teams delivering 24/7 cleaning and security operations across the 17-acre estate. The Estates Director will hold overall responsibility for the operational, financial and reputational performance of Brindleyplace and have the opportunity to help shape strategy.
Responsibilities will include:
- On-site leadership of team of 70+ colleagues
- The delivery of contractual obligations, ensuring KPIs and SLAs are met or exceeded
- Ensuring compliance with all relevant legislation (health & safety, environmental etc.)
- Stakeholder engagement with asset and property managers, tenants, occupiers, local authorities and community partners.
- Contribute to and deliver the Brindleyplace FM Strategy, aligned with asset management and investment objectives.
- Lead transformation initiatives across all FM disciplines (hard and soft services, sustainability, technology, and service innovation).
- Act as the senior accountable person for day to day estate operations, compliance and risk management.
- Drive a culture of operational excellence, service innovation and tenant visitor experience.
- Oversee all estate operations both through in-house delivery and supply chain partners including M&E services, cleaning, security, waste, front of house, energy and utilities, and public realm management.
- Ensure statutory and regulatory compliance across all assets and facilities.
- Embed sustainability and ESG objectives into FM delivery — including energy performance, waste reduction, biodiversity and social value outcomes.
- Lead business continuity, resilience and crisis management planning.
- Manage multi‐million‐pound operational FM budgets and contribute to the service charge budget and reconciliation process with the property management team.
- Oversee procurement, tendering and performance management of FM contracts and supply chain partners.
- Identify efficiency opportunities, cost savings, and operational improvements.
- Support asset management and leasing teams in service charge modelling, occupier negotiations and operational due diligence.
- Build and maintain strong relationships with occupiers, from major corporates to leisure operators and retail tenants.
- Act as senior point of contact for operational matters, ensuring a consistent, high-quality occupier experience.
- Effectively collaborate with Asset Management and Property Management colleagues to deliver strategic objectives and address operational challenges.
- Partner with marketing and events teams to support estate activation and community engagement.
- Collaborate with city stakeholders including Birmingham City Council, West Midlands Police, utilities, transport and planning bodies.
- Lead and develop a multidisciplinary estate and service delivery team (including cleaners, security operatives and other service delivery staff as well as the estate management team), fostering collaboration, accountability and innovation.
- Inspire service excellence among in-house staff and contractors.
- Establish and communicate clear goals for the FM team aligned with the asset management objectives. Monitor, measure and report on performance continuously to ensure goals are achieved. Take corrective action as required to ensure that overall goals and objectives are met.
- Modernise FM systems, data platforms and performance reporting.
- Drive digital transformation of estate management and customer engagement processes.
- Introduce smart technology and predictive maintenance practices to improve performance and transparency.
Benefits:
- Highly competitive salary DOE
- Discretionary bonus scheme
- 25 days holiday per year plus bank holidays
- Additional holiday with service
- Private Medical Insurance (medical history disregarded)
- Healthcare Cash Plan
- 5% Company pension contribution
- 3x Life Assurance
- Cycle to work scheme
- Employee Assistance Programme
Our Values:
- Professionalism – We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.
- Ownership – Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.
- Entrepreneurialism – We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.
- Meritocracy – Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.
- Action This Day – We do not defer or delay. Anything that can be done today, is done today.
Estates Director in Belsize Park employer: Praxis Capital Limited
Contact Detail:
Praxis Capital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Director in Belsize Park
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Estates Director in Belsize Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Director role. Highlight your experience in facilities management, leadership, and stakeholder engagement. We want to see how your skills align with our needs at Brindleyplace!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our vision at Brindleyplace. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven operational excellence or led successful projects in the past. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Praxis Capital Limited
✨Know Your Estate Inside Out
Before the interview, make sure you research Brindleyplace thoroughly. Understand its history, key attractions, and the demographics of its visitors. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to its ongoing success.
✨Showcase Your Leadership Skills
As an Estates Director, you'll be leading a large team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration, accountability, and innovation. Be ready to discuss how you inspire service excellence and drive operational improvements.
✨Prepare for Stakeholder Engagement Scenarios
Expect questions about how you would engage with various stakeholders, from tenants to local authorities. Think of specific strategies you've used in the past to build strong relationships and ensure a high-quality experience for all parties involved.
✨Emphasise Your Financial Acumen
Given the financial responsibilities of the role, be prepared to discuss your experience managing budgets and identifying cost-saving opportunities. Highlight any successful projects where you improved financial performance or operational efficiency, as this will show your capability in handling multi-million-pound budgets.