At a Glance
- Tasks: Lead technical delivery and ensure stability of production systems in a dynamic environment.
- Company: Join Raytheon UK, a leader in innovative defence technology.
- Benefits: Enjoy flexible working, generous holiday, and a strong pension scheme.
- Other info: Hybrid work arrangement with excellent career growth opportunities.
- Why this job: Make a real impact while collaborating with multidisciplinary teams on cutting-edge projects.
- Qualifications: Experience in IT support and managing live production systems is essential.
The predicted salary is between 60000 - 75000 £ per year.
Raytheon UK is searching for a Technical Lead to join our OMNIA Training team. In this role you will lead technical delivery, collaborate across multidisciplinary teams, and maintain a customer‑first mindset.
Eligibility: must be eligible and willing to obtain SC clearance. The successful candidate will be based in Warminster with a hybrid work arrangement.
Key Responsibilities- Provide technical leadership for the live operational estate, ensuring stability, performance and availability of production systems and services.
- Act as the senior technical authority for service operations teams supporting cloud‑based platforms, training systems and business applications.
- Lead technical investigation and resolution of major incidents affecting live production services.
- Oversee operational support activities across infrastructure, applications and platform services deployed in cloud environments.
- Provide technical oversight for system performance, reliability and service resilience across the live estate.
- Manage and oversee patching and vulnerability management processes, ensuring systems are maintained in line with security policies and operational requirements.
- Work closely with engineering, DevOps and service management teams to ensure smooth operation of CI/CD pipelines and production deployments.
- Support operational readiness for system releases, ensuring production environments are prepared for new capabilities and updates.
- Ensure monitoring, logging and observability practices are implemented to maintain visibility of system health and performance.
- Provide technical guidance and mentoring to service operations teams, supporting effective troubleshooting and incident resolution.
- Contribute to continual service improvement by identifying operational risks, performance issues and opportunities for optimisation.
- Experience providing first‑line IT support within a service desk or technical support environment.
- Proven experience supporting and managing live production systems within complex defence, government or regulated enterprise or cloud environments.
- Strong technical expertise in cloud platforms such as Azure or AWS and their operational support models.
- Experience supporting containerised applications and orchestration platforms (e.g. Kubernetes, Docker or OpenShift).
- Experience diagnosing and resolving complex production incidents across infrastructure, platforms and applications.
- Strong understanding of DevOps and CI/CD practices supporting deployment and operation of modern platforms.
- Experience managing system patching and vulnerability remediation activities in operational environments.
- Experience with monitoring and observability tools (e.g. Prometheus, Grafana, ELK stack).
- Experience coordinating technical activities across engineering, support and service management teams.
- Strong analytical and troubleshooting skills across distributed systems and cloud‑based services.
- Experience supporting operational environments governed by ITIL service management practices.
- Experience supporting cloud‑based environments (e.g. Azure, AWS) or hybrid infrastructure.
- Familiarity with monitoring and observability tools (e.g. Grafana, ELK stack, Prometheus).
- Experience supporting users within secure or regulated environments.
- Experience supporting users during operational events, exercises or high‑demand periods.
- 37‑hour working week with early finish Fridays, giving you a chance to start your weekend early.
- 25 days holiday plus statutory public holidays, with the option to buy and sell up to 5 days and up to 5 paid days volunteering.
- 10.5% company pension contribution with 6% employee contribution.
- Annual company bonus scheme (discretionary) six times salary.
- Life Assurance with pension.
- Flexible benefits scheme with extensive salary sacrifice options including Health Cashplan, Dental and Cycle to Work.
- Enhanced sick pay.
- Family‑friendly policies including enhanced maternity, paternity and shared parental leave.
Employment is open to all qualified applicants. All qualified applications will be given careful consideration without regard to ethnicity, colour, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Technical Lead in Warminster employer: Prattwhitney
Raytheon UK is an exceptional employer, offering a dynamic work environment in Warminster with a hybrid work arrangement that promotes work-life balance. Employees benefit from a comprehensive package including generous holiday allowances, a robust pension scheme, and family-friendly policies, all while being part of a collaborative culture that prioritises technical excellence and continuous improvement. With opportunities for professional growth and a commitment to employee well-being, Raytheon UK stands out as a rewarding place to advance your career in the defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead in Warminster
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical leadership. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving cloud platforms or DevOps practices. This gives potential employers a taste of what you can do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Lead in Warminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with cloud platforms like Azure or AWS, as well as your technical leadership skills. We want to see how your background aligns with the role of Technical Lead in our OMNIA Training team.
Showcase Your Problem-Solving Skills:In your application, share specific examples of how you've diagnosed and resolved complex production incidents. We love seeing candidates who can demonstrate their analytical and troubleshooting skills, especially in regulated environments.
Highlight Team Collaboration:Since this role involves working across multidisciplinary teams, make sure to mention any experiences where you've collaborated effectively with engineering, DevOps, or service management teams. We value a customer-first mindset and teamwork!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Technical Lead position. We can’t wait to hear from you!
How to prepare for a job interview at Prattwhitney
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around cloud platforms like Azure or AWS. Be ready to discuss your experience with containerised applications and orchestration tools like Kubernetes or Docker, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved complex production incidents. Highlight your analytical skills and how you've contributed to maintaining system performance and reliability in past roles.
✨Understand the Customer-First Mindset
Since this role emphasises a customer-first approach, think about how you've prioritised user needs in previous positions. Be ready to discuss how you’ve collaborated with multidisciplinary teams to enhance service delivery.
✨Familiarise Yourself with ITIL Practices
As the role involves managing operational environments governed by ITIL practices, it’s essential to understand these principles. Be prepared to talk about your experience with service management and how it has shaped your approach to operational support.
