RTX is seeking a Service Desk Agent in Warminster, a hybrid role supporting users across systems, applications, and environments. You will be the first point of contact, logging incidents and requests, and providing frontline IT support in a regulated defence context.
You'll work within a matrix organisation under OMNIA Training, collaborating with teams to resolve issues, maintain documentation, and contribute to continuous improvement while ensuring service levels are met and security
Hybrid IT Service Desk Agent – First-Line Support in Warminster employer: Prattwhitney
At Pratt & Whitney Canada, part of RTX, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With competitive benefits including private medical insurance, a fantastic pension scheme, and opportunities for professional growth, we empower our employees to excel in their roles while contributing to the future of aerospace and defense. Located in the UK, our team is dedicated to pushing the boundaries of technology and ensuring compliance in logistics and customs, making this a rewarding environment for those looking to make a meaningful impact.
