At a Glance
- Tasks: Process payroll transactions and provide HR support across multiple regions.
- Company: Join RTX, the world's largest aerospace and defence company.
- Benefits: Enjoy a competitive salary, annual bonus, and generous leave.
- Other info: Hybrid role with excellent career growth opportunities.
- Why this job: Be part of a team solving complex problems in a dynamic environment.
- Qualifications: Relevant payroll experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
At RTX, the world's largest aerospace and defence company, 185,000 employees work together to solve the world’s most complex problems. We are looking for an experienced Payroll Administrator to join our People Services team, providing first‑line HR and payroll support across all UK, Ireland, and Middle East sites.
Responsibilities
- Utilise SAP payroll and Workday to process transactions, run reports, and troubleshoot issues.
- Process employee applications and provide guidance in line with company policies.
- Perform HR administration duties such as generating correspondence, conducting data audits, and updating employee files.
- Deliver high‑quality customer service via email, phone, and the online portal, managing cases across the business.
- Adhere to established payroll and HR processes, policies, and regulatory requirements.
- Use ServiceNow CRM to administer cases, manage expectations, and meet SLAs.
- Actively pursue continuous improvement and support process optimisation activities.
- Advocate for People Services within the organization and encourage service adoption.
Qualifications & Experience
- Relevant payroll experience is essential.
- Comfortable in a fast‑paced customer‑service environment, meeting targets and SLAs.
- Strong multi‑tasking and prioritisation skills.
- Professional, proactive, and uphold high confidentiality standards.
- Excellent written and verbal communication, including coaching over phone or MS Teams.
- Analytical with attention to detail and solid problem‑solving abilities.
- Independent worker who thrives under pressure.
- Proficient in Excel, capable of using VLOOKUPs and other formulas.
Preferred Qualifications
- Experience with Workday, SAP, and ServiceNow.
- CIPP Level 3 (or equivalent) certification.
Benefits
- Competitive salary with annual bonus.
- 25 days annual leave plus bank holidays.
- Employee Assistance Programme and wellness initiatives.
- Employee discounts and a generous pension scheme.
- Hybrid role: Wednesday and Thursday at the Shirley office; Monday‑Thursday 8‑4, Friday 8‑3:30.
Equal Employment Opportunity
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Payroll Administrator employer: Prattwhitney
At RTX, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation among our 185,000 employees. As a Payroll Administrator, you will benefit from competitive salaries, generous annual leave, and a supportive environment that prioritises employee wellness and growth opportunities, all while working in a hybrid model at our Shirley office. Join us to be part of a team that is dedicated to solving complex challenges in the aerospace and defence sector, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RTX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common payroll scenarios. Think about how you'd handle specific situations using SAP or Workday. This shows you're not just familiar with the tools but also know how to apply them in real-life situations.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled payroll issues in the past. This will demonstrate your analytical abilities and attention to detail, which are key for the Payroll Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows you're proactive, which is exactly what RTX is looking for!
We think you need these skills to ace Payroll Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Administrator role. Highlight your relevant payroll experience and any specific skills like SAP or Workday that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Customer Service Skills:Since this role involves providing first-line HR and payroll support, make sure to highlight your customer service experience. Share examples of how you've managed cases and delivered high-quality service in previous roles – we value that at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other cool opportunities we have available!
How to prepare for a job interview at Prattwhitney
✨Know Your Payroll Systems
Make sure you brush up on your knowledge of SAP payroll and Workday. Familiarise yourself with how these systems work, as you'll likely be asked about your experience with them during the interview. Being able to discuss specific functionalities or issues you've encountered will show that you're not just familiar but also competent.
✨Demonstrate Customer Service Skills
Since this role involves providing HR and payroll support, be ready to share examples of how you've delivered excellent customer service in the past. Think of situations where you managed cases effectively or resolved issues for clients. This will highlight your ability to thrive in a fast-paced environment while maintaining professionalism.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used analytical skills in previous roles, especially when it comes to data audits or problem-solving. You might be asked to explain how you approach troubleshooting payroll issues, so having a structured method in mind will help you articulate your thought process clearly.
✨Be Ready for Technical Questions
Given the technical nature of the role, expect questions related to Excel, particularly VLOOKUPs and other formulas. Brush up on these skills and be prepared to demonstrate your proficiency. If you can, bring examples of reports or analyses you've done in the past to showcase your capabilities.
