IT System Production Engineer

IT System Production Engineer

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Prattwhitney

At a Glance

  • Tasks: Build and configure server systems, troubleshoot issues, and support global deployment teams.
  • Company: Collins Aerospace, a leader in innovative airport technologies.
  • Benefits: 25 days annual leave, attractive compensation, private medical insurance, and pension scheme.
  • Other info: Dynamic work environment with opportunities for professional growth and international collaboration.
  • Why this job: Gain hands-on experience in global IT systems and make a real impact in aviation.
  • Qualifications: Experience with Windows Server, Red Hat Linux, and strong troubleshooting skills.

The predicted salary is between 40000 - 50000 £ per year.

At Collins Aerospace, we’re shaping the future of connected aviation through innovative airport and operational technologies used across the globe. Our Airports Systems Production team in Crawley supports mission‑critical customer environments and infrastructure that help enable reliable airport operations and passenger experiences worldwide.

What You Will Do

  • Build and configure server systems from the ground up.
  • Support implementation, QA and rollout activities across customer environments.
  • Troubleshoot complex production and infrastructure‑related issues.
  • Support Windows Server and Red Hat Enterprise Linux environments.
  • Support backup, antivirus, data replication and security technologies.
  • Participate in beta testing and validation activities for new or modified code.
  • Support global deployment teams, site administrators and second‑level support teams.
  • Develop technical documentation including installation guides, whitepapers and diagrams.
  • Work within ITIL and ISO operational processes and troubleshooting methodologies.
  • Participate in scheduled and rotational third‑level out‑of‑hours support.
  • Support patch management and security best practices across production systems.

What You Will Learn

  • Exposure to large‑scale airport and operational IT systems used globally.
  • Experience supporting complex international customer environments.
  • Opportunity to develop expertise across infrastructure, networking, databases and production systems.
  • Exposure to global deployment and operational support models.
  • Collaboration across international technical and support teams.
  • Development within a highly operational and customer‑focused aerospace environment.

Qualifications

  • Strong experience supporting Windows Server environments.
  • Experience working with Red Hat Enterprise Linux (RHEL).
  • Solid understanding of TCP/IP networking fundamentals.
  • Strong troubleshooting and analytical skills.
  • Experience with scripting tools including PowerShell, SQL, Win32 or Ansible.
  • Experience supporting production or operational IT systems.
  • Knowledge of databases including SQL Server, Oracle, Mongo, Elasticsearch or Redis.
  • Experience supporting backup, antivirus, patching or data replication technologies.
  • Ability to work independently and conduct technical research where required.

Preferred Qualifications

  • Airport or aviation IT systems experience.
  • Experience with imaging software.
  • ITIL or ISO process experience.

What We Offer

  • 25 days Annual Leave + Public Holidays + Purchase more option.
  • Attractive Compensation & Bonus Scheme.
  • Generous Employer Contribution to Pension Scheme with 2:1 match.
  • Private Medical Insurance, Life Assurance, Group Income Protection.
  • Support with professional fees, Employee Assistance Program (EAP).
  • Health care benefits (including a healthcare cash plan).

Additionally, the successful candidate will be required to complete a Baseline Personnel Security Standard (BPSS) check and standard background screening. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

IT System Production Engineer employer: Prattwhitney

At Collins Aerospace, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Crawley. Our commitment to employee growth is evident through extensive training opportunities and exposure to cutting-edge airport technologies, ensuring that our team members thrive in their careers while contributing to mission-critical operations worldwide. With generous benefits including a robust pension scheme, private medical insurance, and a supportive environment, we empower our employees to achieve both personal and professional success.

Prattwhitney

Contact Details:

Prattwhitney Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT System Production Engineer

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.

Tip Number 2

Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to Windows Server or Red Hat. This gives potential employers a taste of what you can do beyond just a CV.

Tip Number 3

Prepare for interviews by brushing up on common technical questions and scenarios related to IT systems. Practice explaining your troubleshooting process clearly, as this is key for roles like the IT System Production Engineer.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace IT System Production Engineer

Windows Server
Red Hat Enterprise Linux (RHEL)
TCP/IP Networking Fundamentals
Troubleshooting Skills
Analytical Skills
Scripting Tools (PowerShell, SQL, Win32, Ansible)
Production IT Systems Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT System Production Engineer role. Highlight your experience with Windows Server and Red Hat Enterprise Linux, as well as any relevant troubleshooting skills.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about aviation technology and how your background makes you a great fit for our team. Be sure to mention any specific projects or experiences that relate to the job description.

Show Off Your Technical Skills:Don’t shy away from showcasing your technical expertise! Include any scripting tools you've used, like PowerShell or SQL, and detail your experience with backup and security technologies. We love seeing candidates who can hit the ground running!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Collins Aerospace!

How to prepare for a job interview at Prattwhitney

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows Server and Red Hat Enterprise Linux. Be ready to discuss your experience with these systems, as well as any troubleshooting you've done. The more specific examples you can provide, the better!

Show Off Your Problem-Solving Skills

Prepare to talk about complex issues you've resolved in production environments. Think of a few scenarios where your analytical skills shone through, especially involving TCP/IP networking or backup technologies. This will demonstrate your ability to handle real-world challenges.

Familiarise Yourself with ITIL and ISO Processes

Since the role involves working within ITIL and ISO operational processes, it’s a good idea to understand these frameworks. Be ready to explain how you've applied these methodologies in past roles, as this shows you're aligned with their operational standards.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about their airport systems and global deployment teams. This not only shows your interest but also helps you gauge if the company is the right fit for you.