Test Technician - Customer Support Centre in Harlow

Test Technician - Customer Support Centre in Harlow

Harlow Full-Time On-site
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About the role

Date Posted: 2026-10-13 Country: United Kingdom Location: Harlow, Essex Position Role Type: Onsite Please save a copy of the job description when you apply for the role for future reference. Job Title Test Technician - Customer Support Centre Grade P2 Function Manufacturing Location Harlow, Essex Security Clearance Required Baseline (BPSS) For further information on security clearances please visit this website: National security vetting: clearance levels - GOV.UK Duration Permanent/Full-time Raytheon UK: At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we’re building a community committed to safeguarding a safer and more connected world. About the role: As part of the Customer Support Centre Team working primarily on legacy products. You will be expected to test and diagnose faults at system level down to component level on both new and customer returned products. You will be working on equipment that may no longer be supported and may therefore be expected to work from old drawings / documentation with limited information. You will be expected to use a wide variety of proprietary and special to type test equipment. As part of the CSC team you will be responsible to ensure product quality is of the highest standards, delivery schedules and the contractual turn-round times for customer returns are achieved.

Responsibilities

  • Test and diagnose new and legacy complex electronic assemblies down to component level and recommend appropriate corrective actions
  • Perform functional testing of electronic assemblies to required contractual, quality and schedule requirements
  • Diagnose test equipment related faults
  • Execute preventative maintenance and calibration plans for test equipment
  • Record accurate test records and provide requested yield & failure reports
  • Assist engineering with any ongoing investigations / initiatives
  • Aid the continual improvement of efficiency in designated test area(s)

Skills and Experience: Essential

  • Minimum of ONC/BTEC5 in electronics or equivalent (or relevant RF (Radio Frequency) experience
  • Must have significant experience with testing and diagnostics of complex analogue and digital electronic assemblies, including RF (>1Ghz) down to component level
  • Proven ability to set up and utilise various types of lab equipment for manual production test & debug purposes
  • Have a good understanding of electronics (including theoretical and practical knowledge of analogue and digital circuitry), able to interpret circuit diagrams and communicate circuit functionality effectively
  • Can interpret test specifications to carry out manual production test requirements & debug
  • Can work to production schedules without detracting from product quality and any contractual requirements

Skills and Experience: Desirable

  • HNC in Electronics (or equivalent) or relevant RF experience
  • Test experience, preferably in a manufacturing environment
  • Confident, self-starter who can operate with little supervision
  • Ability to communicate at all levels across a range of disciplines

Benefits and Work Culture

  • Competitive salaries.
  • 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days
  • Contributory Pension Scheme (up to 10.5% company contribution)
  • Company bonus scheme (discretionary).
  • 6 times salary 'Life Assurance' with pension.
  • Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
  • Enhanced sick pay.
  • Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.

RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over Β£2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

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Test Technician - Customer Support Centre in Harlow employer: Prattwhitney

At Pratt & Whitney Canada, part of RTX, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With competitive benefits including private medical insurance, a fantastic pension scheme, and opportunities for professional growth, we empower our employees to excel in their roles while contributing to the future of aerospace and defense. Located in the UK, our team is dedicated to pushing the boundaries of technology and ensuring compliance in logistics and customs, making this a rewarding environment for those looking to make a meaningful impact.

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Contact Details:

Prattwhitney Recruitment Team