At a Glance
- Tasks: Provide first line HR support and manage employee queries in a fast-paced environment.
- Company: Join RTX, a leader in aerospace defence with a global workforce of over 180,000.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
- Other info: Dynamic team environment with excellent development opportunities in HR.
- Why this job: Make a real impact by supporting employees and enhancing their HR experience.
- Qualifications: Customer-focused attitude, strong IT skills, and fluency in Arabic preferred.
The predicted salary is between 31500 - 38500 £ per year.
- Date
- Kingdom
- Position
- Role
Type: Hybrid With a global workforce of +180,000 employees, RTX is a leader in technologically advanced and intelligent solutions for the global aerospace defence industry.
RTX has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving market.
RTX comprises 3 key businesses; Collins Aerospace, Pratt & Whitney, and Raytheon, with the UK being predominantly Collins Aerospace.
Collins Aerospace specialises in producing aerostructures, avionics, interiors, mechanical systems, mission systems, and power and control systems that serve customers across the commercial, regional, business aviation and military sectors.
We are looking for Associate HR Advisors to join our UKI People Services, Tier 1 People Services team.
As part of the Enterprise Services business, People Services operates as a HR Shared Service, providing first line HR advice and guidance to employees and managers.
Our UK and Ireland team support all 21 sites across the UK business, totalling around 6,500 employees.
The team is split into 3 tiers – Tier 0 being our online, self-service portal; Tier 1 handling queries, providing advice and guidance, and general HR administration; and Tier 2 providing more specialised services for the most complex cases.
As well as enabling us to provide an efficient and effective HR service, this structure also provides a wealth of career development opportunities.
These roles are situated in Tier 1, reporting to the Team Lead.
The role is highly customer-focused, fast paced, varied and relies on effective collaboration with others.
Work Location: Hybrid – 3 days remote and 2 days per week in the Shirley, UK office. This is a 12-month Fixed Term opportunity.
What you will do
- Provide first line HR support to employees and managers including providing simple HR policy and process advice across the employee lifecycle.
- You will need to utilize our CRM system Service Now to proactively administer your own caseload, manage customer expectations and adhere to SLAs.
- Undertake a range of HR administration duties including production of employee correspondence, preparation of employment contracts, data audits and updating employee files, ensuring that high levels of data accuracy are maintained throughout.
- Utilise HRIT systems such as Workday to transact HR changes, troubleshoot process issues and coach managers to effectively navigate systems.
- Provide high quality customer service while managing cases from various employee populations, across a wide variety of channels (email, phone and online portal) from Understand and be compliant with the corporate data protection and confidentiality policies.
Qualifications / Experience we prefer
- Fluency in spoken and written Arabic is preferred due to the nature of the role and the needs of our customer base.
- Attitude is key to this role, so you will need to be highly-customer orientated and able to deliver great customer service to a wide range of employees, from shop floor to executive.
- You must be comfortable working in a fast-paced customer service environment, operating to agreed targets and SLAs.
- Ability to multi-task and proactively prioritise work to meet competing demands.
- Be proactive, professional and maintain high levels of confidentiality.
- Experience working in a within a HR Shared Service Centre and/or a Customer Service Contact Centre environment preferred.
- Ability to work independently and enjoy working under pressure.
- Good attention to detail and accuracy.
- Logical thinker who can solve problems quickly.
- Team player who can support and encourage others.
- Strong IT skills and aptitude for using HRIT tools.
- Experience of Workday or Service Now desirable but not essential.
This position is classified as: Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.
Ratio of time working onsite will be determined in partnership with your leader.
Candidates will learn more about role type and current site status throughout the recruiting process.
For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
RTX adheres to the principles of equal employment.
All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide.
It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon.
Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.
The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.
#J-18808-Ljbffr
Associate HR Advisor - 12-month Fixed Term employer: Prattwhitney
Prattwhitney in Fareham is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for advancement within the defence sector, alongside a competitive benefits package that supports work-life balance and professional development. Joining Prattwhitney means being part of a dedicated team committed to delivering excellence in military training programmes while building lasting relationships with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Associate HR Advisor - 12-month Fixed Term
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Prattwhitney and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Associate HR Advisor - 12-month Fixed Term
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Prattwhitney. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Prattwhitney
✨Showcase Your Adaptability
Given that this is a temporary HR role at Prattwhitney, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Prattwhitney uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Prattwhitney.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Prattwhitney.
