At a Glance
- Tasks: Support sales teams with proposals, contracts, and customer service operations.
- Company: Join Pratt & Whitney, a leading aircraft engine manufacturer with a focus on innovation.
- Benefits: Flexible working, team building, and opportunities for growth and development.
- Other info: Opportunity for travel and hands-on training in Germany.
- Why this job: Make an impact in the aviation industry while developing your skills in a dynamic environment.
- Qualifications: Degree holder with strong communication, analytical, and organisational skills.
The predicted salary is between 28000 - 35000 € per year.
Pratt & Whitney Canada Customer Service Centre Europe represents one of the world’s leading aircraft engine manufacturers as the exclusive service centre for all P&WC engine operations located in Europe, Middle East and Africa. The service centre is the single point of contact for after-sales support in the territory including repair and overhaul, engine fleet management, customer support and logistic support functions.
Responsibilities:
- Reporting to the Director Commercial Programs and providing commercial and contracts support to the P&WC Customer Service Centre organisation, including the commercial programs and regional sales teams.
- Support Regional Sales Managers, Director EMEA Sales and Director Commercial Programs with the generation of proposals, tender responses and processing of sales concessions for engine maintenance services, including the coordination of input from other stakeholders within the organisation.
- Draft and customise contracts from agreed boilerplates, including Engine Service Agreements, Fleet Management Program Agreements and Engine Sale/Exchange Agreements.
- Draft contract amendments, side letters and reports.
- Support the Sales team and Customer Service organisation in making contract changes during the negotiation process, utilising agreed alternate contract language where available or coordinating with the Contracts Specialist or Director Commercial Programs to draft suitable alternate wording.
- Coordinate the internal review and approval processes for proposals, contracts and amendments using SAP and SharePoint systems.
- Upload and maintain company signed documents on the same systems.
- Compile company documents in support of tenders and other customer requests.
- Provide back-up and assistance as required to the Contracts Specialist.
- The job holder may also be required to collate fleet management information, perform invoice analysis and generate pricing plans in support of new contract proposals, including Fleet Management Programs.
Qualifications:
- The ideal candidate will be a self-motivated team player, have an appropriate degree qualification and demonstrate strong communication and interpersonal skills, with the ability to be comfortable interfacing with senior managers internally as well as customers and with excellent business writing skills.
- A high attention to detail, excellent analytical skills and very effective organisational abilities.
- Excellent computer skills including Outlook, Teams, Word, Excel, PowerPoint and SharePoint.
- Foreign language skills and SAP experience would be an advantage.
- Some travel will be required.
Place of Employment:
Place of work will be based at the UK offices in Chandlers Ford, Southampton. The successful candidate will need to spend up to 4-weeks in Germany (Berlin) within the first 1-3 months of employment for on-boarding and training.
Company Ethos:
- Work-life Balance
- Flexible Working
- Team Building
- Growth & Development
- Diversity & Inclusion
Pratt & Whitney adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Graduate Contract Associate employer: Pratt & Whitney
Pratt & Whitney Canada Customer Service Centre Europe is an exceptional employer that prioritises work-life balance and flexible working arrangements, fostering a supportive and inclusive work culture. Located in the vibrant area of Chandlers Ford, Southampton, employees benefit from opportunities for professional growth and development, alongside team-building initiatives that enhance collaboration and camaraderie. With a commitment to diversity and equal employment, this role offers a meaningful career path within a leading global aerospace company.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Contract Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Pratt & Whitney or similar companies. A friendly chat can open doors and give you insights that might just help you land that Graduate Contract Associate role.
✨Tip Number 2
Prepare for interviews by practising common questions related to contract management and customer service. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your relevant projects or experiences, especially those involving proposals and contracts. This will give you an edge and demonstrate your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Pratt & Whitney.
We think you need these skills to ace Graduate Contract Associate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Graduate Contract Associate role. Highlight your relevant skills and experiences that align with the job description, especially in commercial support and contract drafting.
Show Off Your Communication Skills:Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to showcase any experience you have in interfacing with senior managers or customers.
Attention to Detail is Crucial:Pay close attention to the details in your application. Ensure there are no typos or errors, as this reflects your organisational abilities and high attention to detail, which are essential for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Pratt & Whitney Canada.
How to prepare for a job interview at Pratt & Whitney
✨Know Your Stuff
Make sure you understand the role of a Graduate Contract Associate and the specifics of Pratt & Whitney Canada. Familiarise yourself with their services, especially around engine maintenance and fleet management. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your interpersonal skills. Think of times when you successfully collaborated with others or communicated complex information clearly. Practising these examples will help you articulate your thoughts during the interview.
✨Be Detail-Oriented
Given the emphasis on attention to detail in the job description, be ready to discuss how you ensure accuracy in your work. You might want to share experiences where your analytical skills made a difference, especially in drafting contracts or proposals.
✨Familiarise Yourself with Tools
Brush up on your knowledge of SAP, SharePoint, and other software mentioned in the job description. If you have experience with these tools, be prepared to discuss it. If not, showing a willingness to learn can also impress your interviewers.
