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- Tasks: Support daily operations and enhance workflow efficiency across departments.
- Company: Join a growing business with a dedicated team and a focus on operational excellence.
- Benefits: Enjoy excellent benefits including private healthcare and a supportive work environment.
- Why this job: Be pivotal to the success of a dynamic organisation while developing your skills.
- Qualifications: Experience in admin or operational support, with strong organisational and interpersonal skills.
- Other info: Opportunity for career growth in a collaborative and fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Office-based, full time role with excellent benefits including private healthcare.
We are seeking a dynamic and experienced Operations Support Manager to provide admin support and document management to senior management, as well as overseeing and improving operational processes within the organisation.
Responsibilities:
- Coordinate and support daily operational activities to ensure efficiency and effectiveness of workflow across departments.
- Provide day-to-day admin support for senior management, building effective working relationships.
- Gather information required, in a timely manner, for input into workflows and projects.
- Log work accurately on the CRM system, also using this to produce reports to enhance management decision making.
- Filing, producing and editing client-facing documents, logging documents in the correct place for ease of access for multiple stakeholders.
- Liaising with external partners to ensure timely provision of documentation.
- Ensure all files and reports meet industry regulatory standards through daily checks and periodic in-depth audits of randomly selected files.
- Raise invoices and track payment stages of each workflow.
- Develop and maintain standard operating procedures, ensuring compliance with organisational policies and industry standards.
Skills:
- Administrative support, PA support or operational support background and experience.
- Highly organised with the ability to prioritise tasks effectively under pressure, and manage multiple cases across several team members simultaneously.
- Strong interpersonal skills with a focus on teamwork, collaboration, and stakeholder engagement.
- Confidence with document management and accurate filing, understanding the need for an audit trail.
- Familiarity working with CRM systems.
- Proactive, self-motivated work style, taking ownership of tasks from initiation through to completion.
- Confidence in managing upwards and reporting to senior team members, including providing insights and recommendations.
This role is ideal for an individual who is passionate about operational excellence and possesses strong administrative support skills. This is a growing business with a dedicated team, the role is pivotal to continued success.
Operations Support Manager employer: Pratap Partnership Ltd
Contact Detail:
Pratap Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Support Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. We suggest you come armed with questions that show your interest in improving their processes. This will demonstrate your proactive approach and passion for operational excellence.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to admin support and document management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your admin support background and any operational processes you've improved. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how your experience aligns with our needs. Keep it engaging and personal – we love getting to know you!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, consider including examples of how you've managed multiple tasks or projects effectively. We want to see your proactive approach and how you prioritise under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Pratap Partnership Ltd
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key operational processes of the company. Research their workflow and think about how your experience can enhance their efficiency. This will show that you're proactive and genuinely interested in improving their operations.
✨Showcase Your Admin Skills
Be ready to discuss specific examples of your administrative support experience. Prepare to talk about how you've managed documents, maintained filing systems, or used CRM software in previous roles. Highlighting these skills will demonstrate your capability to handle the responsibilities of the role.
✨Build Rapport with Interviewers
Since this role involves liaising with senior management and external partners, practice building rapport during the interview. Use active listening, ask insightful questions, and engage with your interviewers. This will showcase your strong interpersonal skills and ability to collaborate effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and prioritisation skills. Think of examples where you've successfully managed multiple tasks under pressure. This will help you illustrate your organisational skills and proactive work style, which are crucial for this position.
