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- Tasks: Support daily operations and enhance workflow efficiency across departments.
- Company: Join a growing business with a dedicated team focused on operational excellence.
- Benefits: Enjoy excellent benefits including private healthcare and a supportive work environment.
- Why this job: Be pivotal in driving success while developing your administrative and operational skills.
- Qualifications: Experience in admin or operational support, strong organisational and interpersonal skills.
- Other info: Dynamic role with opportunities for growth and collaboration with senior management.
The predicted salary is between 36000 - 60000 £ per year.
Office-based, full time role with excellent benefits including private healthcare.
We are seeking a dynamic and experienced Operations Support Manager to provide admin support and document management to senior management, as well as overseeing and improving operational processes within the organisation.
Responsibilities
- Coordinate and support daily operational activities to ensure efficiency and effectiveness of workflow across departments.
- Provide day-to-day admin support for senior management, building effective working relationships.
- Gather information required, in a timely manner, for input into workflows and projects.
- Log work accurately on the CRM system, also using this to produce reports to enhance management decision making.
- Filing, producing and editing client-facing documents, logging documents in the correct place for ease of access for multiple stakeholders.
- Liaising with external partners to ensure timely provision of documentation.
- Ensure all files and reports meet industry regulatory standards through daily checks and periodic in-depth audits of randomly selected files.
- Raise invoices and track payment stages of each workflow.
- Develop and maintain standard operating procedures, ensuring compliance with organisational policies and industry standards.
Skills
- Administrative support, PA support or operational support background and experience.
- Highly organised with the ability to prioritise tasks effectively under pressure, and manage multiple cases across several team members simultaneously.
- Strong interpersonal skills with a focus on teamwork, collaboration, and stakeholder engagement.
- Confidence with document management and accurate filing, understanding the need for an audit trail.
- Familiarity working with CRM systems.
- Proactive, self-motivated work style, taking ownership of tasks from initiation through to completion.
- Confidence in managing upwards and reporting to senior team members, including providing insights and recommendations.
This role is ideal for an individual who is passionate about operational excellence and possesses strong administrative support skills. This is a growing business with a dedicated team, and the role is pivotal to continued success.
Operations Support Manager in Normanton employer: Pratap Partnership Ltd
Contact Detail:
Pratap Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in Normanton
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and having examples ready that showcase your skills, especially in admin support and operational processes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Apply through our website for the best chance! We keep our listings updated and love seeing applications directly from motivated candidates like you. Don’t miss out on the opportunity to join our dynamic team!
We think you need these skills to ace Operations Support Manager in Normanton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Support Manager role. Highlight your admin support background and any experience with CRM systems, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about operational excellence. Share specific examples of how you've improved processes or supported senior management in the past.
Showcase Your Organisational Skills: In your application, emphasise your ability to manage multiple tasks under pressure. We want to see how you prioritise and keep everything running smoothly, so give us some solid examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Pratap Partnership Ltd
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key operational processes of the company. Familiarise yourself with their workflow and how your role as an Operations Support Manager can enhance efficiency. This will show that you're proactive and ready to contribute from day one.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks under pressure in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to prioritise effectively and keep everything on track.
✨Demonstrate Strong Interpersonal Skills
Since this role involves liaising with various stakeholders, be ready to talk about your experience in building effective working relationships. Share anecdotes that illustrate your teamwork and collaboration skills, as well as how you've successfully engaged with senior management.
✨Familiarity with CRM Systems is Key
Brush up on your knowledge of CRM systems and be ready to discuss how you've used them in past roles. Highlight any experience you have with logging work, producing reports, and ensuring compliance with industry standards, as this will be crucial for the position.
