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- Tasks: Ensure product quality by managing complaints and conducting technical investigations.
- Company: Join a growing medical devices company with a meaningful mission.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment focused on continuous improvement and innovation.
- Why this job: Make a real difference in healthcare by improving product quality and compliance.
- Qualifications: 2-3 years in Quality or Complaint Handling with knowledge of ISO 13485 and FDA regulations.
The predicted salary is between 35000 - 45000 £ per year.
Supports the Quality function by maintaining compliance and providing technical input to strengthen product and service quality. Opportunity to join a growing, innovative business with a true purpose.
The Quality Control Officer will:
- Coordinate and manage the complaint handling process for this Medical Devices company, ensuring thorough investigation, timely resolution, and accurate documentation in line with regulatory requirements.
- Conduct technical investigations into complaints, coordinating with Engineering, Production, and Service teams to establish root cause and implement corrective/preventive actions.
- Contribute to continuous improvement of the Quality Management System (QMS).
- Provide technical feedback to support product improvements and risk assessments.
- Maintain and update the complaints database, preparing reports for management review and highlighting trends or recurring issues.
The person:
- Strong knowledge of ISO 13485, FDA 21 CFR 820, and MDR requirements.
- Minimum of 2-3 years experience in a Quality or Complaint Handling role within a technical or medical device environment.
- Hands-on experience with complaint handling, Corrective and Preventative Action, and root cause analysis.
- Familiarity with technical investigations involving engineering or product performance.
Quality Officer in Leeds employer: Pratap Partnership Ltd
Contact Detail:
Pratap Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical devices industry and let them know you're on the hunt for a Quality Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on ISO 13485, FDA 21 CFR 820, and MDR requirements. We want you to be able to showcase your knowledge and experience confidently. Practice answering common interview questions related to complaint handling and root cause analysis.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. Check out our website for opportunities that match your skills in quality control and medical devices. Tailor your approach to show why you’re the perfect fit for their team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your expertise in quality management and your enthusiasm for the role.
We think you need these skills to ace Quality Officer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with ISO 13485, FDA 21 CFR 820, and MDR. We want to see how your background fits the role, so don’t be shy about showcasing your skills in quality control and complaint handling!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality in medical devices and how your experience aligns with our mission. We love seeing genuine enthusiasm for the role!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples of how you've tackled complaints or conducted investigations in the past. We’re looking for candidates who can demonstrate their ability to identify root causes and implement effective solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Pratap Partnership Ltd
✨Know Your Standards
Make sure you brush up on ISO 13485, FDA 21 CFR 820, and MDR requirements. Being able to discuss these standards confidently will show that you’re not just familiar with them, but that you understand their importance in the quality control process.
✨Prepare for Technical Questions
Expect questions about your experience with complaint handling and root cause analysis. Think of specific examples from your past roles where you successfully managed complaints or implemented corrective actions. This will demonstrate your hands-on experience and problem-solving skills.
✨Show Your Team Spirit
Since the role involves coordinating with various teams like Engineering and Production, be ready to talk about how you’ve collaborated in the past. Highlight any successful projects where teamwork led to improved product quality or resolved issues effectively.
✨Bring Data to the Table
Familiarise yourself with the complaints database and be prepared to discuss how you would maintain and update it. If you can share insights on how to identify trends or recurring issues from data, it’ll show that you’re proactive and detail-oriented.