Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support homeless families with practical advice and advocacy to secure permanent housing.
- Company: Join Bernicia, a leading housing provider focused on helping those in need.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Driving licence, good education, and strong communication skills required.
- Other info: Be part of a people-focused culture with excellent growth opportunities.
Overview
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Homeless Service Support Worker — Hours: 18.5 Hours Per Week Monday to Saturday (Saturdays worked on a team rota basis)
Salary £13,971.50 per annum
Location: Based at Ashkirk, Sunderland
Closing Date: 18th February 2026
Could you commit to changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have the ability to relate to people? Do you have a sound working knowledge of safeguarding? Do you have the ability to document information in an accurate and concise manner?
We are looking for an enthusiastic worker to provide needs-led support to homeless families based at Bernicias Homeless Unit in Sunderland. Working as part of an effective team, the successful candidate will be responsible for monitoring and reviewing individual support needs and providing appropriate advice, advocacy and practical support to enable families to secure and sustain permanent accommodation.
Role Responsibilities
- Provide needs-led support to homeless families based at Bernicias Homeless Unit in Sunderland.
- Monitor and review individual support needs and provide appropriate advice, advocacy and practical support to enable families to secure and sustain permanent accommodation.
Your Experience
Essential
- Full current driving licence and have access to a car for business use
- Good standard of general education
- Demonstratable experience of safeguarding practice
- Excellent interpersonal and communication skills, written and verbal
Desirable
- Demonstratable experience of working in a housing related support service
- Advanced IT skills
About Us
- Were all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
- Weve built Bernicia to be a business that people want to be a part of. Were one of the North Easts largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
- Everything about Bernicia is people focused, thats why weve held the Investors in People Gold Award since 2010.
- We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post is subject to an enhanced DBS disclosure.
For further information on this role, please download the role profile available via the links.
To discuss the role in more detail please contact Ian Crosbee:
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
Bernicia is fully committed to the promotion of equal opportunities and we particularly welcome applicants from people with disabilities and groups who are currently underrepresented at Bernicia.
LNKD1_UKTJ
#J-18808-Ljbffr
Contact Detail:
Praneeth Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Service Support Worker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bernicia and their values. This will help you connect your experience with what they stand for, showing that you're not just another applicant.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in safeguarding and support can make a real difference for homeless families.
✨Tip Number 3
Be ready to share your stories! Think of specific examples from your past work that highlight your interpersonal skills and experience in housing support. Real-life stories resonate more than generic answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Bernicia and helping those in need.
How to prepare for a job interview at Praneeth Projects
✨Know Your Stuff
Make sure you understand the role of a Homeless Service Support Worker inside out. Familiarise yourself with the responsibilities, especially around providing needs-led support and advocacy for families. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience related to safeguarding practices and housing support services. Think of specific examples where you've made a difference or helped someone in need. This will demonstrate your capability and passion for the role.
✨Communicate Clearly
Since excellent interpersonal and communication skills are essential, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable expressing your ideas and experiences verbally.
✨Embrace the Values
Bernicia has a strong focus on values like respect, accountability, and integrity. Be prepared to discuss how your personal values align with theirs. Sharing your understanding of their culture and how you can contribute will set you apart from other candidates.
