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- Tasks: Manage repair requests and provide top-notch customer support in a dynamic environment.
- Company: Leading UK housing provider committed to excellent customer service.
- Benefits: Part-time hours, annual leave, health cash plan, and gym membership discounts.
- Why this job: Make a difference in people's lives while developing your communication and problem-solving skills.
- Qualifications: Strong communication skills, problem-solving abilities, and IT proficiency.
The predicted salary is between 13000 - 16000 £ per year.
A leading UK housing provider is seeking a passionate Customer Contact Advisor in Ashington. You will be responsible for managing repair requests and providing customer support, often in challenging circumstances.
The ideal candidate will demonstrate excellent communication and problem-solving skills, and be proficient with IT systems.
This role offers part-time hours with benefits including annual leave, a health cash plan, and access to gym membership discounts.
Customer Contact Advisor (Part-Time, Hybrid) in Ashington employer: Praneeth Projects
Contact Detail:
Praneeth Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact Advisor (Part-Time, Hybrid) in Ashington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the housing sector. A personal recommendation can really give you an edge when applying for roles like Customer Contact Advisor.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you would handle challenging customer situations and be ready to share examples from your past experiences. We all know that communication and problem-solving skills are key in this role.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common customer support software and tools. Being tech-savvy will not only boost your confidence but also impress potential employers looking for a Customer Contact Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team and make a difference in customer support.
We think you need these skills to ace Customer Contact Advisor (Part-Time, Hybrid) in Ashington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about helping customers and are excited about the opportunity to work with us.
Highlight Your Skills: Make sure to showcase your communication and problem-solving skills in your application. Use specific examples from your past experiences to demonstrate how you've successfully handled challenging situations.
Be IT Savvy: Since proficiency with IT systems is key for this role, mention any relevant software or tools you’re familiar with. We appreciate candidates who can hit the ground running and adapt quickly to our systems.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Praneeth Projects
✨Know the Company Inside Out
Before your interview, take some time to research the housing provider. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Contact Advisor, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve issues, especially in high-pressure situations. This will highlight your suitability for managing repair requests.
✨Familiarise Yourself with IT Systems
Since proficiency with IT systems is crucial for this role, brush up on any relevant software or tools you might encounter. If you have experience with similar systems, be prepared to discuss that. Showing your tech-savviness can give you an edge over other candidates.
