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- Tasks: Support production, assembly, inspection, and refurbishment of energy solutions.
- Company: Join Pramac, a leader in sustainable energy solutions since 1966.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Dynamic team environment with a focus on continuous improvement.
- Why this job: Make a real impact on quality and safety in energy production.
- Qualifications: Practical engineering background and attention to detail required.
The predicted salary is between 36000 - 60000 £ per year.
We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions. Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.
The Operational Support Engineer is a hands-on operational role responsible for supporting production, assembly, inspection, repair, and refurbishment activities across Pramac Generac UK. The role will work across multiple product lines including Battery Energy Storage Systems (BESS), Tower Lights, and Materials Handling Equipment (MHE), ensuring equipment is built, prepared, inspected, and released to the highest quality and safety standards. The role will also support inventory control and stock accuracy, working closely with Operations, Service, and Logistics teams to ensure efficient throughput, reduced rework, and right-first-time delivery.
Key Responsibilities- Production & Assembly Support: Support production and assembly activities across applicable product lines. Carry out MHE assembly and preparation in line with build specifications and quality standards. Assist with production workflow to support on-time delivery and operational efficiency. Identify and report build issues, quality concerns, or improvement opportunities.
- PDI (Pre-Delivery Inspection): Carry out BESS PDI activities in line with technical checklists, safety standards, and commissioning requirements. Complete Tower Lights PDI, ensuring units are fully prepared, tested, and ready for customer delivery. Accurately complete all PDI documentation and quality records. Escalate defects, non-conformances, or technical concerns through the appropriate channels.
- Repair & Refurbishment: Carry out repair and refurbishment work on returned or used equipment, including BESS and Tower Lights. Diagnose basic faults and carry out corrective actions within capability and authority. Prepare refurbished equipment to agreed quality and safety standards for resale or redeployment. Support continuous improvement by feeding back recurring issues or failure trends.
- Inventory & Stock Support: Assist with inventory checks, cycle counts, and stock accuracy activities. Support goods-in inspection and reporting of damaged or incorrect items. Work with Operations and Parts teams to ensure accurate recording and control of stock movements. Help reduce stock discrepancies, write-offs, and operational delays.
- Health, Safety & Quality: Work in full compliance with health, safety, and environmental procedures. Maintain a clean, safe, and organised working environment. Follow defined quality processes and safe systems of work. Report hazards, near misses, and safety concerns promptly.
- Operations Director
- Operations & Production Team
- Service & Technical Teams
- Parts & Inventory Control
- Logistics & Yard Teams
- Practical engineering or mechanical background within industrial, plant, or equipment environments.
- Experience working in production, assembly, PDI, repair, or refurbishment roles.
- Comfortable working across multiple product types and tasks.
- Strong attention to detail with a quality-first mindset.
- Good understanding of workshop safety and operational discipline.
- Experience with BESS, Tower Lights, MHE, generators, or similar equipment.
- Electrical or mechanical qualifications or relevant hands-on experience.
- Experience supporting stock control or inventory processes.
- Forklift or plant licences (or willingness to obtain).
- Hands-on, practical, and reliable.
- Methodical and quality-focused.
- Positive attitude with a strong work ethic.
- Team player who supports colleagues and wider operational goals.
- Willing to learn and develop technical capability across product lines.
The Operational Support Engineer plays a vital role in ensuring that equipment leaving the Rugby facility is safe, compliant, and built to the highest standards. By supporting production, inspection, refurbishment, and inventory accuracy, this role underpins operational efficiency, customer satisfaction, and Pramac Generac’s reputation for quality and reliability.
Place Of Work - Rugby Head Office – full-time, site based (occasional travel to customer sites to cover field service team)
If you think you have the right skills for the role, share your profile with us and do not hesitate to contact us!
Operational Support Engineer in Rugby employer: PRAMAC
Contact Detail:
PRAMAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Engineer in Rugby
✨Tip Number 1
Get to know the company inside out! Research Pramac and its products, especially the Battery Energy Storage Systems and Tower Lights. This will help you speak their language during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! Since the role is practical, be ready to demonstrate your skills in assembly, inspection, or repair tasks. Brush up on your technical knowledge and be prepared to tackle real-world scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operational Support Engineer in Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Operational Support Engineer role. We want to see how your background in production, assembly, or repair aligns with what we do at Pramac.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to our mission of delivering high-quality energy solutions.
Showcase Your Attention to Detail: Since this role requires a strong focus on quality and safety, be sure to mention specific examples where you've demonstrated attention to detail in your previous work. We love candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PRAMAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to production, assembly, and repair processes. Familiarise yourself with Battery Energy Storage Systems (BESS) and Tower Lights, as well as any relevant safety standards. This will show that you're not just interested in the role but also understand the specifics of what Pramac does.
✨Showcase Your Experience
Prepare to discuss your hands-on experience in similar roles. Be ready to share specific examples of how you've supported production workflows or tackled quality issues in the past. This will help demonstrate your practical engineering background and your ability to contribute to the team right away.
✨Ask Smart Questions
Come prepared with questions that show your interest in the company and the role. Inquire about the team dynamics, the types of projects you'll be working on, or how they measure success in the Operational Support Engineer position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Emphasise Teamwork
Since this role involves working closely with various teams, highlight your ability to collaborate effectively. Share examples of how you've worked with others to achieve operational goals or improve processes. A positive attitude and a team player mentality can set you apart from other candidates.