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- Tasks: Lead a dynamic cleaning team to ensure top-notch guest experiences.
- Company: Join Pragmatgica Servicios, a vibrant company focused on people and service excellence.
- Benefits: Enjoy a permanent full-time role with flexible hours and career growth opportunities.
- Why this job: Make a real impact by leading a team and enhancing guest satisfaction every day.
- Qualifications: Previous leadership experience in cleaning and a passion for inspiring teams.
- Other info: Fast-paced environment where no two days are the same!
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Team Accommodation Shift Manager role at Pragmatgica Servicios S. de RL de CV. Location: Skegness. Department: People. Employment Type: Permanent – Full Time.
About the Role
The Team Accommodation Shift Manager will be responsible for the smooth delivery of the cleaning shift. Reporting to the Team Accommodation Manager, they will ensure daily operational plans are fulfilled, tasks and objectives are carried out by the team, and the team are in the right place at the right time to manage fluctuating demand while keeping operational standards and team experience high. This role covers a 5‑day working week over 7 days, so flexibility is very important. As with all roles at Butlin's, no day will be the same; you will need to enjoy thinking on your feet, getting stuck in, and ensuring that guest experience is always your number one priority.
Responsibilities
- Lead and coach the team to deliver a great experience and drive key metrics.
- Ensure delivery of CAFF standards and drive improvements in Guest and Employee NPS.
- Conduct quality control checks on the Mobaro system and lead feedback conversations.
- Provide necessary training and support to the team.
- Implement the initial 90‑day program for new team members and oversee all personnel‑related activities from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes.
- Set clear objectives and PDPs for the team, support team surveys, lead action plans, uphold brand standards, and ensure compliance with health and safety regulations.
- Utilize operational knowledge of managing a cleaning or soft services team, juggling multiple priorities and adapting quickly to changing needs.
Qualifications
- Previous leadership experience in a similar cleaning environment.
- Extensive operational knowledge and ability to manage both permanent and temporary teams.
- High standards, meticulous attention to detail, and a proven ability to inspire teams.
To apply, submit your details via the apply now button, uploading your CV and answering a few questions. If you have questions or require adjustments for this process, please contact the recruitment team.
Shift Manager in Skegness employer: Pragmatgica Servicios S. de RL de CV
Contact Detail:
Pragmatgica Servicios S. de RL de CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Skegness
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pragmatgica Servicios. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and operational standards. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your flexibility! Since the role requires adaptability, be ready to share examples of how you've successfully managed changing priorities in past roles. This will demonstrate that you're the right fit for the dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Shift Manager in Skegness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Manager role. Highlight any previous leadership experience in cleaning environments and your ability to manage teams effectively.
Showcase Your Flexibility: Since this role requires flexibility, mention any past experiences where you adapted to changing demands or worked varied hours. This will show us you're ready for the dynamic nature of the job!
Be Clear and Concise: When answering application questions, keep your responses clear and to the point. Use specific examples to demonstrate how you've led teams and maintained high operational standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Pragmatgica Servicios S. de RL de CV
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the key metrics and standards mentioned in the job description, like CAFF standards and guest experience. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've inspired your team or improved performance. Highlight how you’ve handled challenges and adapted to changing demands, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Prepare scenarios related to managing fluctuating demand or ensuring high operational standards. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
