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- Tasks: Lead a team to ensure our entertainment venues are spotless and ready for guests.
- Company: Join Butlin's, where fun and adventure are at the heart of everything we do!
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work culture.
- Why this job: Make a real impact on guest experiences while working in a lively environment.
- Qualifications: Experience in cleaning standards and team management is a plus.
- Other info: Flexible hours with a focus on health and safety compliance.
The predicted salary is between 36000 - 60000 £ per year.
The Venue Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort.
Responsibilities
- Reporting to the Venue Cleaning Manager, ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are carried out by the team.
- Lead and monitor team members who clean our entertainment venues after shows, maintain all toilet facilities across the resorts, move and reset venue furniture, and perform high-level cleaning at heights using industrial equipment for indoor and outdoor requirements.
- Support and coach the team to deliver a great experience and drive key metrics related to the Clean and Fault Free (CAFF) approach; hold the team to account to ensure standards are met.
- Conduct quality control checks and lead feedback conversations; manage to execute the Right People, Right Place, Right Time (RPRPRT) strategy.
- Oversee the implementation of the initial 90-day program for new team members and oversee all personnel-related activities from onboarding through the full employee lifecycle, including PDPs, performance management, and formal HR processes.
- Set clear objectives and PDPs for your team, support team surveys, lead action plans, uphold brand standards, and ensure health and safety regulations are met.
Qualifications
- Experience delivering cleaning standards and driving improvements in Guest and Employee NPS.
- Ability to conduct quality control checks, lead feedback conversations, and manage performance.
- Experience implementing the Right People, Right Place, Right Time (RPRPRT) strategy and CAFF standards.
- Availability: 40 hours per week, 5 days over 7 including weekends; late shift pattern 5:30pm - 2:00am.
- Training and development responsibilities including onboarding and full employee lifecycle, including PDPs and formal HR processes.
- Strong focus on health and safety compliance.
About You
We’re looking for someone who can ensure the delivery of our cleaning standards while driving improvements in both Guest and Employee NPS. You’ll be responsible for conducting quality control checks and leading feedback conversations. Additionally, you’ll manage effectively to execute the Right People, Right Place, Right Time (RPRPRT) strategy.
About Butlin’s
At Butlins, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlins is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!
Public Area Cleaning Shift Manager in Skegness employer: Pragmatgica Servicios S. de RL de CV
Contact Detail:
Pragmatgica Servicios S. de RL de CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaning Shift Manager in Skegness
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Butlin's. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Butlin's values and think about how your experience aligns with their focus on guest satisfaction and team support. Show them you’re ready to create smiles!
✨Tip Number 3
Be ready to demonstrate your leadership skills! Think of examples where you've successfully managed a team or improved cleaning standards. They want to see how you can drive performance and uphold their high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Butlin's family and contributing to the fun!
We think you need these skills to ace Public Area Cleaning Shift Manager in Skegness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in cleaning standards and team management. We want to see how your skills align with our values and the specific responsibilities of the Public Area Cleaning Shift Manager role.
Showcase Your Leadership Skills: In your application, emphasise any previous experience you have in leading teams and conducting quality control checks. We’re looking for someone who can motivate and support their team, so share examples of how you've done this in the past!
Highlight Health and Safety Knowledge: Since health and safety compliance is crucial for this role, make sure to mention any relevant training or experience you have in this area. We want to know that you can uphold our standards while keeping everyone safe.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the path to joining our fun and vibrant team at Butlin's.
How to prepare for a job interview at Pragmatgica Servicios S. de RL de CV
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the venue and its cleaning standards. Research Butlin's and understand their approach to guest experience and cleanliness. This will show that you’re genuinely interested and ready to contribute.
✨Demonstrate Leadership Skills
As a Public Area Cleaning Shift Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to coach and support team members to meet operational standards.
✨Emphasise Health and Safety Knowledge
Given the focus on health and safety compliance, be ready to discuss your experience with safety regulations and quality control checks. Share specific instances where you ensured safety standards were met and how it positively impacted the team and guest experience.
✨Prepare for Behavioural Questions
Expect questions about how you handle feedback conversations and performance management. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and demonstrate your problem-solving skills.
