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- Tasks: Lead events at our vibrant caravan village and create unforgettable experiences for guests.
- Company: Join the fun-loving team at Butlin's, where excitement meets adventure!
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make smiles happen every day while managing exciting events and a fantastic team.
- Qualifications: Experience in F&B or bar management and a passion for guest satisfaction.
- Other info: Embrace a culture of fun, teamwork, and creativity at Butlin's!
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a passionate manager to join us at our Skegness Resort as an Owners Events Manager for our caravan village. As an Owners Events Manager, you will be responsible for the Pig & Whistle owners bar & events venue. You will be vital in helping our guests create smiles and providing them with a great on-resort experience!
Your responsibilities include:
- Leading the day-to-day operation of the venue.
- Designing and delivering an engaging events calendar relevant to all owner profiles (families, couples, seasonal owners, long-term owners).
- Working closely with the entertainment team to source and schedule suitable acts.
- Driving commercial performance while maintaining and growing owner satisfaction.
- Ensuring safety and legal requirements are adhered to, including health & safety and food standards.
- Training the team for the bar and floor areas to maintain high-quality service for our guests.
- Identifying and delivering commercial opportunities such as themed nights, ticketed events, and pre-booked packages.
- Managing stock control, wastage, and variance investigations.
About You:
We are looking for an individual with prior experience in F&B and/or Bar management, with strong experience in being guest and customer-facing and dealing with a range of queries and sometimes complaints directly. You should be passionate about leading and developing a team and supporting people through regular 121's and coaching. Delivering an amazing experience to our guests is the most important part of this role, so you should be passionate about every interaction and seek opportunities to improve this wherever possible.
You should have experience of managing rotas based on fluctuating guest volumes and working with a multi-skilled team to support other areas of the business based on guest demand. You should be able to demonstrate experience of leading teams to success, including proficiency in managing performance, coaching the team, delivering team training, setting standards, role modelling behaviour, problem-solving, and feedback. You should be able to manage multiple priorities and adapt quickly to changing requirements.
About Butlin's:
At Butlins, we are all about fun, excitement, and adventure by the bucketload! For over 80 years, we have been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult-only Big Weekenders. Our culture is one of the best things about working at Butlins! We are all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. If you want a role where you Create Smiles, where you aren't afraid to Get Stuck In, and where the team genuinely Cares For Each Other, this could be the perfect fit for you. There has never been a more exciting time to join Butlins!
Caravans Owners Event Manager in Skegness employer: Pragmatgica Servicios S. de RL de CV
Contact Detail:
Pragmatgica Servicios S. de RL de CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caravans Owners Event Manager in Skegness
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Butlin's values and mission. Show us that you understand what it means to create smiles and get stuck in. This will help you connect with the team and demonstrate that you're a perfect fit.
✨Tip Number 2
Prepare some engaging questions for your interview. Ask about the events calendar or how the team collaborates to enhance guest experiences. This shows us that you're genuinely interested in the role and ready to contribute to the fun!
✨Tip Number 3
Show off your leadership skills! Share examples of how you've successfully managed teams in the past, especially in F&B or bar settings. We want to see your passion for developing others and creating an amazing atmosphere for guests.
✨Tip Number 4
Don’t forget to highlight your adaptability! Talk about times when you've had to think on your feet or manage multiple priorities. This is key in our fast-paced environment, and we love candidates who can keep up with the excitement!
We think you need these skills to ace Caravans Owners Event Manager in Skegness
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating smiles and delivering amazing experiences for our guests.
Tailor Your Experience: Make sure to highlight your relevant experience in F&B and bar management. We’re looking for someone who can lead a team and manage events, so share specific examples of how you've done this in the past.
Be Personable: Since this role is all about guest interaction, don’t be afraid to show your personality! Use a friendly tone in your application to reflect how you’d engage with our guests at the Pig & Whistle.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Butlin's!
How to prepare for a job interview at Pragmatgica Servicios S. de RL de CV
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with the Pig & Whistle owners bar and events venue. Understand its layout, the types of events held there, and any unique features that set it apart. This will show your passion for the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Event Planning Skills
Prepare to discuss specific events you’ve managed in the past. Highlight your ability to create engaging event calendars and how you’ve successfully catered to different owner profiles. Bring examples of themed nights or ticketed events you’ve organised, as this will demonstrate your creativity and commercial awareness.
✨Emphasise Team Leadership Experience
Since leading a team is crucial for this role, be ready to share your experiences in managing and developing staff. Talk about how you’ve conducted training sessions, handled performance issues, and fostered a positive team environment. This will show that you’re not just a manager but a leader who cares about their team.
✨Be Ready for Scenario Questions
Expect questions about handling guest complaints or unexpected situations. Prepare some examples where you’ve successfully resolved issues while maintaining high service standards. This will highlight your problem-solving skills and commitment to guest satisfaction, which are key for the Owners Events Manager role.
