At a Glance
- Tasks: Lead a team to ensure top-notch cleanliness and guest satisfaction in our Caravan Village.
- Company: Join Butlin's, a fun-filled resort with a focus on guest experience.
- Benefits: Permanent full-time role with flexible working patterns and career growth opportunities.
- Why this job: Make a real impact on guest experiences while leading a dynamic team.
- Qualifications: Experience in managing cleaning operations and strong leadership skills required.
- Other info: Fast-paced environment with a commitment to high standards and teamwork.
The predicted salary is between 36000 - 60000 Β£ per year.
The Caravan Accommodation Manager is a key operational leader responsible for the smooth and consistent delivery of our Caravan Village at Butlin's Skegness. This role covers static caravans, lodges, hire fleet units, sublets, owner accommodation and all associated public areas. You lead your team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness.
Department: Accommodation & Cleaning
Employment Type: Permanent - Full Time
Location: Skegness
Responsibilities:
- Drive our Clean and Fault Free (CAFF) approach, embedding high expectations across the team and ensuring every unit meets quality standards.
- Work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience.
- Be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.
- Provide fast-paced, hands-on leadership with strong operational oversight, decision-making, and adaptability to changing priorities.
- Support a five-day working pattern across seven days with flexibility to meet business needs; lead from the front and keep owners and guests experience at the heart of all activities.
About You:
- Extensive operational knowledge in managing large-scale cleaning or soft-services operations.
- Highly organised, calm under pressure, and able to balance competing priorities with confidence.
- Natural leader with a proven ability to motivate and guide both permanent and temporary teams, setting clear expectations and inspiring exceptional standards.
- Experience in payroll and resource planning for the Village, ensuring the right people are in the right place at the right time.
- Ability to work collaboratively with other departments to resolve issues quickly, maintain high standards across all areas and drive improvements that enhance the overall experience.
- Commitment to leading by example, championing high standards, promoting a positive culture, and ensuring the Caravan Village delivers quality, care and attention to guests and owners.
Accommodation Manager in Skegness employer: Pragmatgica Servicios S. de RL de CV
Contact Detail:
Pragmatgica Servicios S. de RL de CV Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Accommodation Manager in Skegness
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Accommodation Manager role at Butlin's Skegness.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on demonstrating your leadership skills and operational knowledge, as these are key for the role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of the Caravan Village experience.
We think you need these skills to ace Accommodation Manager in Skegness
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Accommodation Manager role. Highlight your operational knowledge and leadership experience, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about maintaining high standards in accommodation and how you can drive our Clean and Fault Free approach.
Showcase Your Leadership Skills: We want to see how you lead teams effectively. Share examples of how you've motivated staff and managed challenges in previous roles, especially in large-scale operations.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Pragmatgica Servicios S. de RL de CV
β¨Know Your Stuff
Make sure you understand the ins and outs of the Caravan Accommodation Manager role. Familiarise yourself with the Clean and Fault Free (CAFF) approach and be ready to discuss how you would implement high operational standards in cleanliness and guest experience.
β¨Show Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or resolved conflicts quickly. This role is all about hands-on leadership, so be ready to demonstrate your ability to inspire and guide others.
β¨Be a Problem Solver
Think of specific challenges youβve faced in previous roles and how you overcame them. The interviewers will want to see that you can manage competing priorities and adapt to changing situations while keeping guest satisfaction at the forefront.
β¨Collaborate and Communicate
Highlight your experience working with different departments. Be prepared to discuss how youβve collaborated with others to enhance overall service quality. Good communication is key, so show that you can work well with various teams to resolve issues effectively.