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- Tasks: Ensure guest safety and security while providing exceptional customer service.
- Company: Join the fun and vibrant team at Butlin's, where adventure awaits!
- Benefits: Competitive pay, live-in accommodation for those relocating, and a supportive team culture.
- Why this job: Be part of creating unforgettable experiences for guests in a lively environment.
- Qualifications: SIA Door Supervisor licence and experience in security roles are essential.
- Other info: Flexible shifts with opportunities for personal growth and teamwork.
As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.
Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same: our guests' safety is your priority. You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer-focused approach. You may carry out first aid assistance to team and guests and work in accordance with Butlin's, SIA and local licensing laws when working in our licensed venues.
Typical Working Hours
Working a variety of shift patterns covering early, late and night shifts over 40 hours per week. This qualified role is permanent and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area.
About You
You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive people person attitude. You should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary. An SIA Door Supervisor licence is essential and previous experience in a similar security-related role is essential, however a CCTV licence would also be very advantageous.
About Butlin's
At Butlins, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlins is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you create smiles, where you aren't afraid to get stuck in and where the team genuinely cares for each other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!
Resort Safety SIA Officer employer: Pragmatgica Servicios S. de RL de CV
Contact Detail:
Pragmatgica Servicios S. de RL de CV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resort Safety SIA Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butlin's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun and exciting environment.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about making guests feel safe and secure, think of examples from your past experiences where you've handled tricky situations with a positive attitude. We want to see how you can keep that smile on your face even under pressure!
✨Tip Number 3
Network like a pro! Reach out to current or former Butlin's employees on LinkedIn. They can give you insider tips on what it's really like to work there and might even put in a good word for you. Plus, it shows you're proactive and keen to join the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about wanting to be part of the Butlin's family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Resort Safety SIA Officer
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made guests feel safe and welcome in previous roles, as this is key for the Resort Safety SIA Officer position.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the Butlin's team!
How to prepare for a job interview at Pragmatgica Servicios S. de RL de CV
✨Know Your Stuff
Make sure you brush up on your security knowledge and customer service skills. Understand the role of a Resort Safety SIA Officer and be ready to discuss how your experience aligns with the responsibilities outlined in the job description.
✨Showcase Your People Skills
Since this role is all about ensuring guests feel safe and secure, be prepared to share examples of how you've successfully handled difficult situations or resolved conflicts in the past. Highlight your ability to communicate effectively and maintain a positive attitude under pressure.
✨Demonstrate Team Spirit
Butlin's values teamwork, so come ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve common goals, and express your enthusiasm for being part of a team that creates memorable experiences for guests.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process for new hires or how the team handles busy periods. It’s a great way to demonstrate your proactive approach!
