Gamma is seeking a Customer Support Technician to join the Manchester-based managed services team in a hybrid role. You will own customer faults from report to resolution, using diagnostic skills and collaboration with other teams to deliver excellent service across all touchpoints.
The role emphasizes willingness to learn, strong communication, and a proactive approach to problem solving within a busy contact centre environment.
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Hybrid Customer Support Technician – End-to-End Fault Resolver in Manchester employer: Pragma
At Gamma, we pride ourselves on being an exceptional employer, offering a collaborative and forward-thinking work culture that prioritises our people. As a Cyber Security Analyst in our Glasgow office, you'll benefit from extensive employee growth opportunities, including access to industry events and training, while enjoying a comprehensive benefits package that includes subsidised private medical insurance and enhanced parental leave. Join us to make a meaningful impact in the cybersecurity field, all within a supportive environment that values diversity and work-life balance.
