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For Companies At a Glance
- Tasks: Lead transformation initiatives to modernise and strengthen operational frameworks for sustainable growth.
- Company: Praetura Group, a dynamic financial services provider supporting ambitious businesses.
- Benefits: Opportunity to shape the future of operations and influence senior leadership.
- Why this job: Be a key player in architecting a modern operating model for impactful change.
- Qualifications: Proven experience in operational leadership and transformation.
- Other info: Join at a pivotal moment for growth and innovation.
The predicted salary is between 48000 - 72000 £ per year.
About Us
Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale and their funding requirements change. At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, with the support of people who’ve been there before. And that’s what we try to provide more than money.
Role Purpose
As our Sales Finance division continues to grow, we are creating a new Head of Business Improvement role to shape and evolve our operating model. This is a senior, high-impact individual contributor role focused on modernising and strengthening our operational framework. You will ensure our processes, systems and controls are aligned to the scale and complexity of the portfolio we are building. While the division has grown successfully, our operating infrastructure now needs to evolve to support the next phase. This role will lead that transformation at programme level, implementing a more scalable, technology-enabled and well-controlled platform that enables sustainable growth and excellent customer outcomes. As a member of the Sales Finance Management Team, you will play a key role in shaping how we operate for the future.
The Opportunity
You will lead a structured transformation programme focused on:
- Redesigning end-to-end operational workflows
- Reducing reliance on manual processes through intelligent automation
- Strengthening data integrity, reporting and performance visibility
- Enhancing control effectiveness and fraud prevention frameworks
- Improving service delivery and operational consistency
- Building a resilient, scalable operating platform fit for growth
This is about building capability and maturity, not short-term cost reduction.
Key Responsibilities
- Operating Model Redesign
- Design and implement a scalable operating model across onboarding, servicing, cash allocation and collections
- Review current-state processes, identify gaps and support the redesign for efficiency and control
- Clarify roles, accountability and performance ownership
- Align operational structure with future portfolio growth and product expansion
- Process Engineering & Continuous Improvement
- Translate regulatory, risk and commercial requirements into robust, practical processes
- Introduce structured continuous improvement methodology
- Reduce operational risk through improved workflow design and automation
- Focus is on building consistency, control and operational confidence.
- Technology Enablement & Systems Optimisation
- Oversee and enhance core divisional systems, including:
- Dancerace C3 & E3
- RSM In-time & In-pay
- Praeview
- NatWest Bankline & Autopay
- Identify automation and integration opportunities
- Reduce manual touchpoints and improve system connectivity
- Partner with vendors to drive enhancements
- Work closely with the Head of Technology and outsourced IT partner (Zepler) to ensure:
- Robust business continuity
- System resilience and data integrity
- Technology scalability aligned to growth
- Data, Performance & Insight
- Establish meaningful KPIs and SLAs across operational functions
- Implement performance dashboards and management reporting
- Use data insight to proactively manage service performance and risk
- Strengthen MI quality for SLT and Board reporting
- Risk, Compliance & Control
- Embed robust operational risk and financial crime controls
- Ensure audit readiness and regulatory alignment
- Improve governance discipline and exception management
- Strengthen fraud detection and prevention frameworks
- Influence & Change Leadership
- Lead complex transformation initiatives across multiple stakeholders
- Influence senior leaders and operational managers to embed change
- Establish structured documentation, standards and governance frameworks
- Act as the operational centre of excellence for best practice and scalability
Why This Role?
This is a high-impact, newly created role at a defining moment for the division. You will have the opportunity to architect and embed a modern operating model that underpins future growth. For an experienced operational leader who enjoys designing scalable infrastructure, influencing at senior level and driving transformation through expertise rather than direct line management, this is an opportunity to help shape the division for the future.
Head of Business Improvement in Manchester employer: Praetura
Contact Detail:
Praetura Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Improvement in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Praetura Group. A friendly chat can open doors that a CV just can't. Use LinkedIn to connect and engage with potential colleagues or decision-makers.
✨Tip Number 2
Prepare for the interview by understanding Praetura's mission and values. Show us how your experience aligns with our goals in business improvement. Tailor your examples to highlight your skills in operational efficiency and transformation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your vision for modernising operational frameworks and how you can lead change effectively. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Praetura Group.
We think you need these skills to ace Head of Business Improvement in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to lead transformation and improve our operational framework.
Tailor Your Experience: Make sure to highlight your relevant experience in operational redesign and process improvement. We’re looking for someone who can demonstrate their ability to implement scalable solutions, so be specific about your past achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see how you fit into the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Praetura Group.
How to prepare for a job interview at Praetura
✨Know the Company Inside Out
Before your interview, make sure you dive deep into Praetura Group's mission and values. Understand their approach to funding and how they support businesses. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Transformation Experience
Since this role is all about leading transformation, be ready to share specific examples from your past where you've successfully redesigned operational workflows or implemented technology solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges related to operational risk, compliance, and process improvement. Practise articulating how you would approach these situations, focusing on your strategic thinking and leadership abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges the Sales Finance division faces or how they envision the future of their operational model. This demonstrates your proactive mindset and genuine interest in contributing to their success.