Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and manage business administration tasks in a vibrant team.
- Company: Join Praetura Asset Finance, a supportive and innovative financial services provider.
- Benefits: Competitive salary, study support, private healthcare, and 25 days holiday.
- Why this job: Gain valuable experience while working towards a Level 3 Business Administration qualification.
- Qualifications: No prior experience needed; just a passion for customer service and learning.
- Other info: Dynamic environment with opportunities for career growth and social events.
Customer Service (In-Life) Apprentice – Praetura Asset Finance
About Us
Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change.
Praetura Asset Finance are a consultant lender, here to help businesses survive, thrive and grow. We offer a range of flexible funding solutions to allow businesses to upgrade or invest in new equipment or release cash from their existing assets.
At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, with the support of people who’ve been there before. And that’s what we try to provide – more than money.
The Role
Due to growth, we are looking for an ambitious and professional Customer Service (In-Life) Apprentice to join our vibrant team at Praetura Asset Finance, working in the Blackburn office. This role will mainly involve business administration duties. You’ll get the opportunity to develop a varied skillset and work with lots of different people daily, such as co-workers and clients, with excellent support provided.
The duration of the apprenticeship programme is 24 months with the possibility of a permanent position with Praetura upon completion.
The successful applicant will have the opportunity to undertake valuable work experience whilst gaining a Business Administration Level 3 qualification with our apprenticeship partner.
We have supported several apprentices throughout their career at Praetura, many of which have continued to develop their career and flourish within the Praetura Group. You will be working alongside an experienced team who will be on hand to support you, as well as working with other apprentices.
The duties include but are not limited to:
- Accurate document production
- Preparation of settlements
- Preparation of reschedules
- Supporting customers with novations
- Support Underwriters & Broker Development Managers
- Customer Service
- Maintain and provide high level administration support
- Maintain up to date computer records of Finance Agreements
- Preparation of documentation for offsite storage
- Ensure that administration is in line with regulatory requirements and company expectations
- Ensure all business is conducted in line with regulatory requirements and company expectations
Training to be provided
- BTEC Level 3 Diploma in Business Administration, QCF.
- (Functional Skills, Level 2 – Maths, English – if not already achieved).
- Employer Rights and Responsibilities.
- Personal Learning and Thinking Skills
What can we offer you?
- Competitive salary plus discretionary yearly bonus.
- Study support (fees covered and time off for study and exams).
- Company pension scheme
- 25 days\’ holiday (plus bank holidays)
- Your birthday off
- Private healthcare for you and your immediate dependents
- Enhanced family friendly policies
- Financial, physical and mental wellbeing support
- Death in service insurance
- Cycle 2 Work scheme
- Techscheme (Currys PC World)
- Free parking
- Free breakfast, drinks and snacks
- Social events, including summer and winter parties
- Plenty of learning opportunities; we\’re passionate about developing our people.
Hear from our people about how Praetura provide More Than Money on our careers page – https://www.praetura.co.uk/careers
At Praetura we understand everybody has different needs, and we are committed to being an inclusive employer.
We have an equal opportunities policy, and it\’s important to us that everybody has the opportunity to perform at their best. So, if you require any reasonable adjustments during the interview process, please let the People team know in your application or by contacting apply@praetura.co.uk
Job Types: Full-time, Permanent, Apprenticeship
Pay: From £17,000.00 per year
Work Location: In person
#J-18808-Ljbffr
Customer Service (In-Life) Apprentice employer: Praetura Asset Finance
Contact Detail:
Praetura Asset Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service (In-Life) Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Praetura Asset Finance. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate your thoughts clearly when it’s your turn to shine in front of the interview panel.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your character shine through during the interview. Praetura is looking for someone who fits into their vibrant team, so be yourself and share your passion for customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Service (In-Life) Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity to help businesses thrive and grow.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific duties from the job description that you’re keen to tackle!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting apprenticeship.
How to prepare for a job interview at Praetura Asset Finance
✨Know Your Stuff
Before the interview, make sure you understand what Praetura Asset Finance does and how they support businesses. Familiarise yourself with their services and think about how your role as a Customer Service Apprentice fits into their mission. This will show your genuine interest in the company.
✨Show Off Your People Skills
As this role involves working closely with clients and co-workers, be ready to demonstrate your communication skills. Think of examples from your past experiences where you've successfully resolved issues or helped someone out. This will highlight your ability to provide excellent customer service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programme, team dynamics, or growth opportunities within Praetura. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly for your interview to convey professionalism. Even if the office culture is relaxed, looking polished can help you feel more confident and make a positive impression on your interviewers.