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For Companies At a Glance
- Tasks: Support IT projects and manage infrastructure in a luxury retail environment.
- Company: Join the iconic PRADA Group, a leader in the luxury sector.
- Benefits: Work in a creative environment with opportunities for professional growth.
- Why this job: Be part of a diverse team and make an impact in the tech side of luxury fashion.
- Qualifications: IT training or studies, communication skills, and experience in retail IT support.
- Other info: Flexible working environment with a focus on inclusivity and equal opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.
Job Purpose
We are looking for an IT Specialist for our Head Office in London. As an IT Specialist, you will support the management of the IT department and maintenance of the IT infrastructure in Northern Europe.
This is a full-time, on-site role based in our London Head Office.
Responsibilities
- Participation in the planning of IT projects in cooperation with the different departments.
- Support for IT requests in the head office of Northern Europe, as well as control of the IT ticketing system.
- Support for IT hardware and custom software.
- Administration and monitoring of hardware, software and peripherals.
- Technical support for various software applications and hardware systems.
- Installation, troubleshooting and operation of PCs, peripherals and mobile devices in the stores and head office.
- Ensuring compliance with group guidelines for all IT systems.
- Creating documentation and conducting user training.
Knowledge and Skills
Completed training as an IT specialist, studies in IT management, computer science or information management.
Preferably experience gained from a retail organization.
Contact skills, communication skills and the ability to train users.
Experience with remote analysis and troubleshooting.
Profound knowledge of Microsoft Office applications and XStore.
Extensive expertise in hardware and the operation of clients in network environments.
Reliable, independent and systematic way of working.
Willingness to travel and flexibility.
Basic knowledge of SAP (end-user support) is desirable.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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PRADA Group IT Specialist, London employer: PradaGroup
Contact Detail:
PradaGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRADA Group IT Specialist, London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Prada Group on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but also for the team. Check out their recent projects and initiatives!
✨Tip Number 3
Practice common IT interview questions and scenarios. We should be ready to demonstrate our troubleshooting skills and technical knowledge. Mock interviews with friends can help us nail it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re genuinely interested in joining the Prada family.
We think you need these skills to ace PRADA Group IT Specialist, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Specialist role at PRADA. Highlight your relevant experience, especially in IT management and support, and don’t forget to mention any retail experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with PRADA and how your skills align with their needs. Keep it concise but impactful.
Showcase Your Technical Skills: Be sure to list your technical skills clearly, especially your knowledge of Microsoft Office, XStore, and any experience with SAP. This will help us see that you’re the right fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the PRADA team!
How to prepare for a job interview at PradaGroup
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Office applications and XStore. Be ready to discuss your experience with IT hardware and software, as well as any troubleshooting you've done in the past.
✨Showcase Your Communication Skills
Since this role involves training users and supporting various departments, practice explaining complex IT concepts in simple terms. Think of examples where you've successfully communicated technical information to non-technical colleagues.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT issues or projects. Prepare by thinking through past experiences where you managed IT requests or participated in project planning, and be ready to share those stories.
✨Emphasise Your Flexibility and Reliability
The job requires a reliable and systematic approach, so be prepared to discuss how you manage your time and priorities. Highlight any experiences where you've had to adapt quickly or travel for work, showing that you're flexible and dependable.
