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For Companies At a Glance
- Tasks: Be the face of Church's, delivering exceptional customer experiences and driving sales.
- Company: Join the iconic Prada Group, a leader in luxury fashion with a rich heritage since 1913.
- Benefits: Enjoy a creative work environment, opportunities for professional growth, and a diverse team.
- Why this job: Immerse yourself in luxury fashion while building lasting relationships and enhancing brand loyalty.
- Qualifications: Passion for luxury retail, excellent communication skills, and experience in a premium environment.
- Other info: Embrace a culture of curiosity and excellence in a globally recognised brand.
The predicted salary is between 24000 - 36000 £ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church\’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
To be the \”ambassador\” who conveys the Brand\’s philosophy and values. As such, to be responsible for maximising the sales performance by fostering the relationship with the customer and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
RESPONSIBILITIES
- Welcome and serve the customer, providing an excellent in-store experience at all times.
- Demonstrate brand and product knowledge, based upon the training programme provided, as well as keeping up to date with the luxury environment and competitors.
- Proactively deliver the Brand\’s selling ceremony, maximising sales opportunities in order to achieve store sales target and KPIs.
- Maintain and develop client relationships through an individual approach, leveraging Customer Relationship Management and digital tools.
- Deal effectively with customer queries and after sales care, liaising with the line manager when necessary.
- Maintain the sales floor and visual display to a high standard in line with Brand guidelines.
- Follow the Company operational guidelines, policies and stock procedures.
KNOWLEDGE AND SKILLS
Passion for building long-lasting relationships with clients and peers
Problem solving, curiosity and interest in luxury/fashion
Experience in a luxury or premium retail environment
Being able to work in team, as well as alone
Excellent communication and interpersonal skills
Passion and knowledge of the shoemaking industry and affinity with the Brand #J-18808-Ljbffr
Sales Assistant Church\'s Bicester employer: PRADA
Contact Detail:
PRADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Church\'s Bicester
✨Tip Number 1
Familiarise yourself with Church's brand history and values. Understanding their heritage and commitment to craftsmanship will help you convey the brand's philosophy effectively during interviews.
✨Tip Number 2
Brush up on your knowledge of luxury retail trends and competitors. Being able to discuss current market dynamics and how Church's stands out can demonstrate your passion and insight into the industry.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions and showcase your ability to provide an exceptional in-store experience.
✨Tip Number 4
Network with current or former employees of Church's or similar luxury brands. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Assistant Church\'s Bicester
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Church's and the Prada Group. Highlight your understanding of their values, history, and product offerings in your application to show genuine interest.
Tailor Your CV: Make sure your CV reflects relevant experience in luxury retail or customer service. Emphasise skills like relationship building, problem-solving, and communication that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the luxury industry. Mention specific experiences that demonstrate your ability to provide excellent customer service and meet sales targets.
Highlight Relevant Skills: In your application, focus on skills such as teamwork, interpersonal communication, and knowledge of the shoemaking industry. Use examples from past experiences to illustrate these skills effectively.
How to prepare for a job interview at PRADA
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Church's and the luxury fashion industry during the interview. Share any personal experiences or connections you have with the brand, as this will demonstrate your genuine interest and alignment with their values.
✨Demonstrate Product Knowledge
Familiarise yourself with Church's products and the shoemaking industry before the interview. Being able to discuss specific styles, materials, and the craftsmanship behind the shoes will impress the interviewer and show that you're proactive in your preparation.
✨Highlight Your Customer Service Skills
Prepare examples from your past experiences where you've successfully built relationships with customers. Emphasise your ability to provide excellent service and handle queries effectively, as this is crucial for maximising sales performance in a retail environment.
✨Be Ready to Discuss Teamwork
Since the role requires both teamwork and independent work, be prepared to share instances where you've collaborated with others to achieve a common goal. Highlight your communication skills and how you adapt to different team dynamics.
