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- Tasks: Be the brand ambassador, maximizing sales and creating unique customer experiences.
- Company: Join the Prada Group, a leader in luxury with a rich history and innovative spirit.
- Benefits: Work in a creative environment with opportunities for professional growth and development.
- Why this job: Engage with fashion, art, and design while building lasting relationships with clients.
- Qualifications: Experience in luxury retail, excellent communication skills, and a passion for fashion required.
- Other info: Fluency in English is essential; Arabic is a plus.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
To be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
RESPONSIBILITIES
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
KNOWLEDGE AND SKILLS
- Experience in a similar role with luxury womens ready to wear experience.
- Passion for human relations and sales.
- Problem solving, curiosity and interest in luxury/fashion, art and design.
- Experience of building a long-lasting relationship with clients.
- Being able to work in team as well as alone.
- Excellent communication and interpersonal skills.
- Passion and knowledge of the managed product category.
- Fluent spoken English expected. Arabic language desirable.
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Miu Miu - Client Advisor - Selfridges employer: PRADA
Contact Detail:
PRADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Miu Miu - Client Advisor - Selfridges
✨Tip Number 1
Familiarize yourself with Miu Miu's brand philosophy and values. Understanding the essence of the brand will help you convey its message effectively to customers, making you a more compelling candidate.
✨Tip Number 2
Stay updated on current fashion trends and competitors in the luxury sector. This knowledge will not only enhance your conversations with clients but also demonstrate your commitment to the role.
✨Tip Number 3
Practice your communication and interpersonal skills. Engaging with potential customers in a friendly and knowledgeable manner is key to building relationships and driving sales.
✨Tip Number 4
If you speak Arabic, highlight this skill during your interactions. Being multilingual can set you apart from other candidates and is particularly valuable in a diverse retail environment.
We think you need these skills to ace Miu Miu - Client Advisor - Selfridges
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Miu Miu's philosophy and values. Highlight your understanding of the brand in your application to show that you align with their vision.
Showcase Relevant Experience: Emphasize any previous experience in luxury retail, particularly in women's ready-to-wear. Provide specific examples of how you've successfully built client relationships and achieved sales targets.
Demonstrate Passion for Fashion: Express your passion for fashion, art, and design in your application. Mention any relevant knowledge of current trends and competitors to showcase your industry awareness.
Highlight Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, make sure to provide examples of how you've effectively engaged with customers and resolved complaints in the past.
How to prepare for a job interview at PRADA
✨Show Your Passion for Luxury Fashion
Make sure to express your genuine interest in luxury fashion and the Miu Miu brand during the interview. Share specific examples of how you stay updated on fashion trends and your favorite pieces from the collection.
✨Demonstrate Excellent Communication Skills
Since the role requires strong interpersonal skills, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've successfully built relationships with clients in previous roles.
✨Prepare for Situational Questions
Anticipate questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you effectively handled customer complaints or exceeded sales targets, and be ready to share those stories.
✨Research the Brand and Its Values
Familiarize yourself with Miu Miu's philosophy and values. Understanding the brand's identity will help you convey how you can embody its spirit and contribute to its success as a Client Advisor.
