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For Companies At a Glance
- Tasks: Serve customers and create an unforgettable shopping experience while driving sales.
- Company: Join the prestigious Prada Group, a leader in luxury fashion with a rich heritage.
- Benefits: Enjoy a creative work environment, opportunities for growth, and a diverse team.
- Why this job: Be part of a brand that values passion and talent, making a real impact in luxury retail.
- Qualifications: Experience in luxury retail, fluent in English and Russian, with strong interpersonal skills.
- Other info: Ideal for those who love fashion, art, and building lasting client relationships.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth
JOB PURPOSE
To be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
RESPONSIBILITIES
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
KNOWLEDGE AND SKILLS
Experience in a similar role with luxury womens ready to wear experience
Passion for human relations and sales
Problem solving, curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Being able to work in team as well as alone
Excellent communication and interpersonal skills
Passion and knowledge of the managed product category
Fluent spoken English and Russian expected.
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Contact Detail:
PRADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Miu Miu - Client Advisor Russian Speaker - Harrods
✨Tip Number 1
Familiarise yourself with Miu Miu's brand philosophy and values. Understanding their unique approach to luxury fashion will help you convey this effectively to customers, showcasing your passion for the brand during interviews.
✨Tip Number 2
Brush up on your knowledge of current fashion trends and competitors in the luxury sector. Being able to discuss these topics confidently will demonstrate your commitment to staying informed and your ability to engage with clients.
✨Tip Number 3
Practice your communication skills in both English and Russian. As a Client Advisor, you'll need to connect with a diverse clientele, so being fluent in both languages will set you apart from other candidates.
✨Tip Number 4
Network within the luxury retail industry. Attend events or join online forums where you can meet professionals in the field. Building relationships can lead to valuable insights and potential referrals for your application at Miu Miu.
We think you need these skills to ace Miu Miu - Client Advisor Russian Speaker - Harrods
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Miu Miu's philosophy, values, and product offerings. This will help you convey the brand's message effectively in your application.
Highlight Relevant Experience: Emphasise any previous experience in luxury retail or client advisory roles. Be specific about your achievements and how they relate to maximising sales and building customer relationships.
Showcase Language Skills: Since fluency in Russian and English is required, make sure to clearly state your language proficiency. You might even want to include examples of how you've used these skills in a professional setting.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the responsibilities and skills mentioned in the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at PRADA
✨Show Your Passion for Luxury Fashion
Make sure to express your genuine interest in luxury fashion and the Miu Miu brand during the interview. Share any personal experiences or insights you have about the brand, its collections, and how they resonate with you.
✨Demonstrate Your Client Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in previous roles. Highlight your ability to personalise customer experiences and how you leverage CRM tools to enhance these relationships.
✨Stay Updated on Fashion Trends
Research current fashion trends and competitors before the interview. Being knowledgeable about what's happening in the industry will show your commitment to the role and help you engage in meaningful conversations with the interviewers.
✨Practice Problem-Solving Scenarios
Think of potential customer complaints or challenges you might face in the role and prepare your responses. Demonstrating your problem-solving skills and how you handle difficult situations will be crucial in showcasing your suitability for the position.
