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For Companies At a Glance
- Tasks: Be the brand ambassador, maximizing sales and creating unique customer experiences.
- Company: Join a leading luxury group with a rich history and a commitment to innovation.
- Benefits: Work in a creative, international environment with opportunities for professional growth.
- Why this job: Engage with fashion, art, and design while building lasting client relationships.
- Qualifications: Experience in luxury retail, strong communication skills, and a passion for fashion.
- Other info: Stay updated on fashion trends and contribute to a high-standard store environment.
The predicted salary is between 28800 - 43200 £ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church\’s and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group\’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
To be the \”ambassador\” who conveys the Brand\’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
RESPONSIBILITIES
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
KNOWLEDGE AND SKILLS
- Experience in a similar role with luxury womens ready to wear experience.
- Passion for human relations and sales.
- Problem solving, curiosity and interest in luxury/fashion, art and design.
- Experience of building a long-lasting relationship with clients.
- Being able to work in team as well as alone.
- Excellent communication and interpersonal skills.
- Passion and knowledge of the managed product category.
- Fluent spoken English expected. Other languages desirable.
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Miu Miu - Client Advisor - Bond Street store employer: PRADA
Contact Detail:
PRADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Miu Miu - Client Advisor - Bond Street store
✨Tip Number 1
Familiarize yourself with Miu Miu's brand philosophy and values. Understanding the essence of the brand will help you convey its message effectively to customers, making you a more compelling candidate.
✨Tip Number 2
Stay updated on current fashion trends and competitors in the luxury sector. This knowledge will not only enhance your conversations with clients but also demonstrate your passion for the industry during the interview.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Being able to showcase your ability to build relationships and handle complaints will set you apart as a strong candidate.
✨Tip Number 4
Highlight any previous experience in luxury retail or client advisory roles. Sharing specific examples of how you've successfully built long-lasting client relationships will strengthen your application.
We think you need these skills to ace Miu Miu - Client Advisor - Bond Street store
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Miu Miu's philosophy, values, and product offerings. This will help you convey the brand's essence in your application and demonstrate your passion for luxury fashion.
Highlight Relevant Experience: Emphasize any previous experience in luxury retail or client advisory roles. Be specific about your achievements in sales performance and customer relationship management to showcase your suitability for the position.
Showcase Your Interpersonal Skills: Since the role requires excellent communication and interpersonal skills, provide examples of how you've successfully built relationships with clients in the past. This could include anecdotes about resolving customer complaints or enhancing their shopping experience.
Express Your Passion: Convey your enthusiasm for fashion, art, and design in your application. Mention any relevant interests or experiences that align with Miu Miu's brand identity, as this will help you stand out as a candidate who truly embodies the brand's spirit.
How to prepare for a job interview at PRADA
✨Show Your Passion for Luxury Fashion
Make sure to express your genuine interest in luxury fashion and the Miu Miu brand during the interview. Share specific examples of how you stay updated on fashion trends and your favorite pieces from the collection.
✨Demonstrate Excellent Communication Skills
As a Client Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle customer interactions and build relationships with clients.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss past experiences where you successfully resolved customer complaints or challenges. This will showcase your ability to think on your feet and maintain a positive shopping experience.
✨Familiarize Yourself with CRM Tools
Since the role involves leveraging CRM and digital tools, it’s beneficial to familiarize yourself with these systems. Be ready to discuss how you would use them to enhance customer relationships and drive sales.
