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- Tasks: Manage client relationships and drive business through targeted CRM campaigns.
- Company: Luxury fashion house in London with a focus on client engagement.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a prestigious brand and make a real impact on client experiences.
- Qualifications: Luxury retail experience and strong communication skills required.
- Other info: Fluency in English and a second language preferred; collaborative team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
A luxury fashion house in London is seeking an In-Store CRM professional responsible for managing client relationships as a strategic asset. This role emphasizes client segmentation, driving business through targeted CRM campaigns, and data analysis using tools like Excel and C-Sphere.
Ideal candidates will have luxury retail experience, possess a digital mindset, and be fluent in English with a second language preferred. A collaborative spirit and strong communication skills are vital for success in this role.
In-Store CRM & Clienteling Manager in London employer: PRADA
Contact Detail:
PRADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store CRM & Clienteling Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for an In-Store CRM role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with client segmentation and CRM campaigns. Use specific examples to demonstrate how you've driven business results in previous roles.
✨Tip Number 3
Be prepared for data discussions! Brush up on your Excel skills and be ready to talk about how you've used data analysis in your past roles. This will show that you have the digital mindset they're looking for.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace In-Store CRM & Clienteling Manager in London
Some tips for your application 🫡
Show Your Luxury Retail Experience: Make sure to highlight any previous experience in luxury retail. We want to see how you've managed client relationships and driven business through CRM campaigns. Use specific examples to showcase your skills!
Demonstrate Your Digital Mindset: In your application, let us know how you’ve used digital tools like Excel and C-Sphere in your past roles. We’re looking for candidates who are comfortable with data analysis and can leverage technology to enhance client engagement.
Be Collaborative and Communicative: Since this role requires a collaborative spirit, share instances where you’ve worked effectively in a team. Strong communication skills are key, so don’t shy away from showcasing how you’ve successfully interacted with clients and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our team!
How to prepare for a job interview at PRADA
✨Know Your CRM Tools
Familiarise yourself with CRM tools like C-Sphere and Excel before the interview. Be ready to discuss how you've used these tools in past roles, especially in luxury retail settings. This shows you’re not just a fit for the role but also proactive about your skills.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've successfully managed client relationships in previous positions. Highlight specific strategies you used for client segmentation and how they drove business results. This will demonstrate your understanding of the role's strategic importance.
✨Emphasise Your Digital Mindset
Luxury retail is evolving, so be prepared to discuss how you leverage digital tools and data analysis in your work. Share insights on how you’ve used data to inform CRM campaigns or improve client engagement, showcasing your forward-thinking approach.
✨Communicate Collaboratively
Since collaboration is key in this role, think of examples where you worked effectively within a team. Be ready to discuss how you communicate with colleagues and clients alike, and how you adapt your style to different audiences, especially in a luxury context.
