PRADA seeks an In Store CRM Manager on Sloane Street to consolidate customer data and empower the store team with insights for targeted clienteling. You will support managers in CRM projects at the store level and ensure data quality across systems.
The role emphasizes training the sales team, analysing CRM KPIs, and aligning CRM actions with the event calendar and local marketing. Fluency in English is required, with a focus on luxury customer service.
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In-Store CRM Lead — Data-Driven Luxury Growth employer: PRADA
PRADA Group is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and luxury intersect. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while being part of a prestigious brand known for its commitment to excellence. The collaborative culture encourages innovation and teamwork, making it a rewarding place for those passionate about luxury retail and client engagement.
