At a Glance
- Tasks: Lead CRM initiatives and empower the store team with customer insights.
- Company: Join the prestigious Prada Group in a luxury retail environment.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to train staff and collaborate with a passionate team.
- Why this job: Make a real impact on customer engagement in a luxury setting.
- Qualifications: Proven CRM experience in luxury retail and strong Excel skills required.
The predicted salary is between 45000 - 55000 Β£ per year.
Prada Group in London is seeking an In-Store CRM Manager at Selfridges to consolidate customer data and empower the store team with insights for personalized engagement. You will oversee data accuracy, drive CRM initiatives, and support managers in implementing store-level projects.
The role requires proven CRM experience in luxury retail, strong Excel skills, and excellent communication. You will train staff, generate reports, and coordinate with the local Retail team to optimize customer engagement.
In-Store CRM Lead - Luxury Retail in England employer: PRADA
PRADA is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Greater London. With a strong commitment to employee growth, PRADA offers comprehensive training and development opportunities, ensuring that every team member can thrive in their role as a Luxury Client Advisor. The company values diversity and promotes a respectful workplace, making it an ideal environment for those passionate about delivering extraordinary luxury experiences.