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- Tasks: Support IT projects and manage infrastructure for Northern Europe.
- Company: Join the iconic PRADA Group in a dynamic London office.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Be part of a luxury brand while enhancing your IT skills.
- Qualifications: Experience in IT support and a passion for technology.
- Other info: Opportunity to work with cutting-edge systems and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
To deliver hands‑on IT support across Prada Group Retail locations, ensuring smooth day‑to‑day operations through responsive technical assistance, hardware and software maintenance, and user lifecycle management in close collaboration with the IT Manager.
This is a full-time and on‑site position based in our London Head Office.
RESPONSIBILITIES
- Provide technical support to the business in managing telephone, ticket and email requests from users in support of the IT Manager.
- Support all business locations for all brands, which include Prada, Miu Miu, Churchs Footwear and Marchesi Café.
- Ensure that calls, tickets and emails for support are dealt with promptly and appropriately.
- Escalated to the relevant group.
- Prepare and maintain existing Hardware and Software to agreed standards.
- Inventory and asset management of business devices.
- Work with the manager to create and complete business orders.
- User onboarding and offboarding activities.
KNOWLEDGE AND SKILLS
Proactive mindset with the ability to manage short delivery times and tight deadlines.
Strong relationship‑building skills across teams and locations.
High‑volume handling capability in a fast‑paced retail environment.
Technical proficiency in: PC, printers, and Microsoft environments. SAP systems
iPhones, Office tools, and ERP platforms.
Retail IT experience, ideally with exposure to multisite operations.
Education in Computer Science or a related field, or equivalent practical experience in retail IT.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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PRADA Group IT Specialist, London employer: Prada Group
Contact Detail:
Prada Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRADA Group IT Specialist, London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at PRADA Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills in action! If you have a portfolio or examples of past IT projects, bring them along to interviews. We want to see how you tackle real-world problems.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common IT scenarios and how you’d handle them. We need to demonstrate our problem-solving skills and technical know-how.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace PRADA Group IT Specialist, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Specialist role at PRADA. Highlight your relevant experience in managing IT infrastructure and supporting various software applications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a good understanding of our company culture.
Showcase Your Technical Skills: Don’t forget to list your technical skills clearly. Mention any experience with IT ticketing systems, hardware troubleshooting, and user training. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Prada Group
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific IT systems and software mentioned in the job description. Brush up on your knowledge of hardware, software, and peripherals, as you'll likely be asked to troubleshoot or provide support scenarios during the interview.
✨Showcase Your Project Management Skills
Since the role involves planning IT projects, be prepared to discuss any relevant experience you have. Think of examples where you've collaborated with different departments or managed IT requests effectively. This will demonstrate your ability to work cross-functionally.
✨Prepare for Technical Questions
Expect technical questions that assess your problem-solving skills. Practice explaining how you would handle common IT issues or describe your process for installing and maintaining IT infrastructure. Clear communication is key here!
✨Highlight Your Training Experience
As part of the role, you’ll need to create documentation and conduct user training. Be ready to share examples of how you've trained others in the past or created user-friendly documentation. This shows you can not only solve problems but also empower others to use technology effectively.