Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of Miu Miu, delivering exceptional customer experiences and building brand loyalty.
- Company: Join the prestigious Prada Group, known for luxury fashion and innovative design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Immerse yourself in the world of luxury fashion while connecting with diverse clients.
- Qualifications: Experience in luxury retail, fluent in English and Russian, with strong interpersonal skills.
- Other info: Full-time position located at Harrods, a renowned shopping destination.
The predicted salary is between 28800 - 43200 £ per year.
To be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
RESPONSIBILITIES
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximises sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
KNOWLEDGE AND SKILLS
- Experience in a similar role with luxury womens ready to wear experience.
- Passion for human relations and sales.
- Problem solving, curiosity and interest in luxury/fashion, art and design.
- Experience of building a long-lasting relationship with clients.
- Being able to work in team as well as alone.
- Excellent communication and interpersonal skills.
- Passion and knowledge of the managed product category.
- Fluent spoken English and Russian expected.
Miu Miu - Client Advisor Russian Speaker - Harrods employer: Prada Group
Contact Detail:
Prada Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Miu Miu - Client Advisor Russian Speaker - Harrods
✨Tip Number 1
Familiarise yourself with Miu Miu's brand philosophy and values. Understanding their unique approach to fashion will help you convey this effectively to customers, making you a more compelling candidate.
✨Tip Number 2
Brush up on your knowledge of current fashion trends and competitors in the luxury market. Being able to discuss these topics confidently during your interview will demonstrate your passion and expertise.
✨Tip Number 3
Practice your communication skills in both English and Russian. Since fluency in both languages is essential for this role, being able to showcase your language skills in a conversational setting can set you apart.
✨Tip Number 4
Network with current or former employees of Miu Miu or Prada Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Miu Miu - Client Advisor Russian Speaker - Harrods
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Miu Miu's philosophy and values. This will help you convey the brand's message effectively in your application and during interviews.
Highlight Relevant Experience: Emphasise any previous experience in luxury retail or client advisory roles. Be specific about how your skills align with the responsibilities listed, such as building client relationships and maximising sales.
Showcase Language Skills: Since fluency in Russian and English is required, make sure to clearly state your language proficiency in your CV and cover letter. Consider including examples of how you've used these skills in a professional setting.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'customer experience', 'fashion trends', and 'problem-solving', to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Prada Group
✨Showcase Your Brand Knowledge
Make sure to demonstrate your understanding of Miu Miu's brand philosophy and values during the interview. Familiarise yourself with their latest collections and how they position themselves in the luxury market.
✨Emphasise Customer Relationship Skills
Highlight your experience in building long-lasting relationships with clients. Share specific examples of how you've successfully engaged customers in the past, especially in a luxury retail environment.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you would handle customer complaints or difficult situations. Think of examples where you've effectively resolved issues and turned a negative experience into a positive one.
✨Demonstrate Passion for Fashion
Express your enthusiasm for fashion, art, and design. Discuss current trends and how they relate to Miu Miu's offerings, showing that you're not just knowledgeable but also genuinely passionate about the industry.
