Pracyva is seeking a Desktop Support Engineer for a contract to hire position in Cambridge, UK. In this role, you'll provide technical support to executive users, manage ticket resolutions, and ensure compliance with service level agreements. We're looking for someone with strong customer service skills and extensive experience in desktop support across various operating systems.
The position offers a competitive day rate of £90–£100. You will play a crucial role in maintaining high user satisfaction through effective support. Ideal candidates will have over 5 years of experience and a strong technical background in both hardware and software troubleshooting.
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