At a Glance
- Tasks: Lead enterprise architecture and design solutions for cutting-edge IVR and AI transformations.
- Company: Join a leading firm in the banking sector, driving digital transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with exposure to advanced technologies and executive stakeholders.
- Why this job: Shape the future of banking with innovative technology and engage with top-tier clients.
- Qualifications: Experience in enterprise architecture and client-facing roles, especially in banking.
The predicted salary is between 80000 - 100000 £ per year.
Experience in enterprise architecture / solution design.
Proven experience in onsite client-facing roles in banking programs.
Hands-on delivery of IVR / Contact Center / Conversational AI transformations.
Experience with large-scale digital transformation in regulated environments.
Track record of engaging executive stakeholders and driving CX initiatives.
Preferred Qualifications:
- Experience working with Tier-1 banks or financial institutions.
- Strong understanding of banking regulations (e.g., data privacy, PCI-DSS, GDPR equivalents).
- Exposure to CCaaS platforms (Google CXAS/CES, Genesys, NICE, Amazon Connect).
- Experience in multi-agent orchestration / agentic frameworks.
- Familiarity with AI governance, risk management, and model validation frameworks.
- Certifications: Google Cloud Professional Architect (Mandatory/Preferred), Google Professional Machine Learning Engineer, Certifications in Conversational AI platforms (Google CES, Dialogflow CX or equivalent), TOGAF / Enterprise Architecture certifications.
Locations
Enterprise Architect ( Agentic IVR ) in Hampshire, Portsmouth employer: PRACYVA
As an Enterprise Architect at our company, you will thrive in a dynamic and innovative environment that champions professional growth and development. We offer competitive benefits, a collaborative work culture, and the opportunity to engage with leading financial institutions on transformative projects. Located in a vibrant city, our workplace fosters creativity and inclusivity, making it an excellent choice for those seeking meaningful and rewarding employment in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Architect ( Agentic IVR ) in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and tech sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that Enterprise Architect role.
✨Tip Number 2
Showcase your hands-on experience! When chatting with potential employers, highlight your delivery of IVR and Conversational AI transformations. We want to hear about those real-world examples that demonstrate your skills.
✨Tip Number 3
Engage executive stakeholders during interviews. We recommend preparing some insightful questions about their CX initiatives. This shows you’re not just interested in the role, but also in driving their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Enterprise Architect ( Agentic IVR ) in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your experience in enterprise architecture and any hands-on delivery of IVR or Contact Center transformations to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Enterprise Architect role. Share your experiences with banking programs and how you've engaged executive stakeholders in driving CX initiatives.
Showcase Relevant Certifications:If you have certifications like Google Cloud Professional Architect or TOGAF, make them stand out! We love seeing candidates who are committed to their professional development and understand the importance of AI governance and risk management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at PRACYVA
✨Know Your Stuff
Make sure you brush up on enterprise architecture and solution design principles. Be ready to discuss your hands-on experience with IVR and Contact Center transformations, especially in banking. They’ll want to see that you can talk the talk and walk the walk!
✨Engage with Executive Stakeholders
Prepare examples of how you've successfully engaged executive stakeholders in past projects. Think about specific CX initiatives you've driven and be ready to share how you navigated challenges in regulated environments. This will show them you’re not just a techie but also a strategic thinker.
✨Familiarise Yourself with Regulations
Since this role involves working with Tier-1 banks, it’s crucial to understand banking regulations like data privacy and PCI-DSS. Brush up on these topics so you can confidently discuss how you’ve ensured compliance in your previous roles.
✨Showcase Your Certifications
If you have certifications like Google Cloud Professional Architect or any in Conversational AI platforms, make sure to highlight them. Discuss how these qualifications have equipped you to handle complex projects and how they relate to the job at hand.
