Operational Specialist

Operational Specialist

Practicus West Midlands, England, United Kingdom

Operational Improvement Consultant – NHS Acute & Outpatient Services

Location: On-site, Midlands

Contract: Interim Consultancy

Sector: NHS Acute & Outpatient Care

A confidential opportunity is available for an experienced Interim Operational Improvement Consultant to support a high-profile NHS improvement programme within acute and outpatient services.

This role is suited to seasoned Acute healthcare professionals who are comfortable working at pace, delivering hands‑on improvement, and operating effectively within complex, pressured environments.

The Assignment

You will act as a frontline operational improvement specialist, working shoulder‑to‑shoulder with clinical and non‑clinical teams to identify issues, test solutions, and embed sustainable improvements.

The consultancy operates a structured but highly practical delivery model, combining on‑site presence with senior oversight to ensure pace, quality, and impact.

Key Responsibilities

• Deliver hands‑on operational improvement within acute and outpatient services
• Provide regular progress updates, risk escalation, and delivery insight
• Contribute to structured governance through weekly planning and review cycles
• Ensure improvement activity and outputs are clearly evidenced
• Support in‑depth service reviews, including operating and medical models
• Identify improvement opportunities informed by data, observation, and staff engagement
• Help prioritise rapid improvement projects aligned to key performance metrics
• Establish workstreams, improvement projects, and delivery rhythms
• Support project leads with planning, reporting, and stakeholder engagement
• Enable teams to build confidence and ownership of improvement activity
• Lead and support test‑and‑learn cycles from design through review
• Embed improvement governance and KPI tracking
• Facilitate learning and feedback, supporting the formalisation of improved ways of working
• Complete structured handovers with accountable leaders
• Recommend next steps and future improvement priorities
• Support the development of forward improvement plans to sustain momentum

About You

You will bring:

• Significant experience delivering operational improvement within Acute Outpatient Clinic environments
• A strong Acute healthcare background with credibility across clinical and managerial teams
• A pragmatic, empathetic approach with the confidence to challenge constructively
• Proven ability to work independently while integrating into wider programmes
• A focus on real‑world, sustainable change rather than theoretical improvement

Why Consider This Assignment?

• Outside IR35 interim consultancy role with a January start
• On‑site delivery within the Midlands
• High‑impact, frontline NHS improvement work
• Well‑structured programme with strong senior oversight
• Opportunity to make a tangible difference quickly

This assignment is being handled confidentially.

Interim consultants with relevant NHS operational improvement experience are encouraged to express interest for an initial, discreet discussion.