UEC Operational Improvement in Birmingham

UEC Operational Improvement Specialists – NHS Acute (Midlands) – Outside IR35

We are building a high-impact team of Acute UEC Operational Improvement Subject Matter Experts to support a major NHS Acute site in the Midlands, commencing in May.

This is a hands-on, delivery-focused programme where you will work collaboratively as part of a specialist team, while taking ownership of key areas across the Urgent & Emergency Care pathway — from the Front Door through to Site operations.

The programme will run for approximately 20 weeks (Outside IR35) and includes:

• An initial Discovery phase
• Implementation and delivery of operational improvements
• Structured handover to the client, ensuring sustainable, embedded change

The Role

As a UEC Operational Specialist, you will bring recent, senior-level operational expertise within an NHS Acute hospital setting.

You will:

• Lead and support the day-to-day delivery of operational improvements
• Work directly alongside operational, nursing, and medical teams
• Provide hands-on support, coaching and guiding teams in real time
• Act as a role model for best practice, driving measurable performance improvement

Key Details

• Location: Midlands (on-site, 5 days per week)
• Start Date: Early May
• Duration: 20 weeks
• Status: Outside IR35
• Availability: Ideally available for the full duration

Essential Experience – Please Read Carefully

This role requires proven, hands-on experience at a senior operational level within an NHS Acute hospital. Applications without this experience will not be considered.

You must be able to demonstrate:

• Significant operational leadership experience within one or more of the following:

-Acute Site Management

-Inpatient Flow

-Emergency Department operations

• A clear track record of delivering operational performance improvement in an NHS Acute setting
• Strong stakeholder engagement and influencing skills, including working with senior clinical and non-clinical leaders

Desirable

• Experience working within an improvement consultancy environment

If you are an experienced NHS Acute operational leader with a passion for delivering tangible improvement — and can commit to a full-time, on-site engagement — we would welcome your application.

Please note that these roles are subject to a Basic DBS

Applications will be reviewed after Easter.