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- Tasks: Lead the user support workstream for implementing the Cerner EPR system in a dynamic healthcare setting.
- Company: Practicus has been supporting the NHS with senior interims since 2004, prioritizing impactful work.
- Benefits: Competitive pay at £37.22 per hour and the chance to make a real difference in healthcare.
- Why this job: Join a fast-paced environment where your expertise will directly improve patient care and digital transformation.
- Qualifications: Experience in managing EPR projects and strong IT service management skills are essential.
- Other info: This role is initially for 3 months, based in London.
EPR Cerner Technical Support Implementation Lead
Are you an experienced IT project manager with a strong background in EPR implementations and end-user device support? Do you thrive in a dynamic healthcare environment, leading complex technical workstreams?
We are supporting an NHS organisation looking for an Cerner EPR User Service Support Implementation Lead to take ownership of the technical workstream for the implementation of an Oracle Health (Cerner) Millennium EPR system.
The Role
- Lead the development and delivery of the user support workstream to support the EPR programme.
- Ensure seamless integration and service transition within a large-scale digital transformation.
- Collaborate with internal stakeholders, including senior trust managers and clinicians, to ensure smooth implementation.
- Provide expert advice and manage project lifecycles, from inception to transition into business-as-usual (BAU).
- Oversee asset management, service improvement initiatives, and alignment with NHS best practices (Prince2, ITIL).
About You
- Proven experience managing EPR or large-scale IT infrastructure projects within the NHS or a healthcare provider.
- Strong knowledge of IT service management, end-user device deployment, and technical project delivery.
- Exceptional stakeholder management skills – able to translate technical language for clinical and non-technical teams.
- Experience with ITIL, PRINCE2, or similar project management methodologies.
- Ability to lead teams, manage complex workstreams, and drive change in a fast-paced NHS environment.
Location – London
Rate – Band 8a / £37.22 per hour
Length – 3 months initially
Why Work With Practicus?
We\’ve been supporting the NHS with the provision of senior interims since 2004. We care about what we do as much as you care about what you do. If you feel you could help our client and the many people whose lives would be improved by the successful delivery of this project, then we\’d absolutely love to hear from you.
Apply now to find out more about this fantastic opportunity!
Practicus Ltd is acting as an Employment Business in relation to this vacancy.
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EPR Cerner Technical Support Implementation Lead employer: Practicus Ltd
Contact Detail:
Practicus Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPR Cerner Technical Support Implementation Lead
✨Tip Number 1
Make sure to highlight your experience with EPR implementations in your conversations. Discuss specific projects you've led and the outcomes achieved, as this will demonstrate your capability to manage complex technical workstreams.
✨Tip Number 2
Familiarize yourself with the Cerner Millennium EPR system and its functionalities. Being knowledgeable about the system will allow you to speak confidently about how you can support its implementation and address potential challenges.
✨Tip Number 3
Network with professionals in the NHS and healthcare IT sectors. Attend relevant events or webinars where you can connect with stakeholders who may influence the hiring process or provide insights into the organization's needs.
✨Tip Number 4
Prepare to discuss your approach to stakeholder management. Be ready to share examples of how you've successfully communicated technical information to non-technical teams, as this is crucial for the role.
We think you need these skills to ace EPR Cerner Technical Support Implementation Lead
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the EPR Cerner Technical Support Implementation Lead position. Tailor your application to highlight your relevant experience in IT project management and EPR implementations.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience managing EPR or large-scale IT infrastructure projects within the NHS. Use specific examples that demonstrate your ability to lead teams and manage complex workstreams.
Showcase Stakeholder Management Skills: Demonstrate your exceptional stakeholder management skills by providing examples of how you've successfully collaborated with both technical and non-technical teams. This is crucial for translating technical language for clinical staff.
Use Appropriate Terminology: In your application, use terminology related to IT service management, end-user device deployment, and project management methodologies like ITIL and PRINCE2. This will show that you are familiar with the industry standards and practices.
How to prepare for a job interview at Practicus Ltd
✨Showcase Your EPR Experience
Be prepared to discuss your previous experience with EPR implementations in detail. Highlight specific projects you've led, the challenges you faced, and how you overcame them. This will demonstrate your expertise and ability to manage complex workstreams.
✨Understand Stakeholder Needs
Research the NHS organization and its stakeholders before the interview. Be ready to explain how you would engage with senior trust managers and clinicians to ensure a smooth implementation. Tailoring your approach to their needs will show that you can effectively bridge the gap between technical and non-technical teams.
✨Familiarize Yourself with ITIL and PRINCE2
Since the role requires knowledge of IT service management methodologies, brush up on ITIL and PRINCE2 principles. Be ready to discuss how you've applied these frameworks in past projects to improve service delivery and project outcomes.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities, especially in fast-paced environments like the NHS. Discuss how you've successfully led teams, managed change, and driven service improvement initiatives to align with best practices.
