Are you passionate about delivering quality patient care and supporting a team? We are recruiting for an exciting opportunity for a dedicated and motivated Team Manager to join the team and make a real difference at our 111 Call Centre based in Stratus House, Exeter.
The role will involve providing effective line management and support to call handlers within the 111 call centre, including mentoring, coaching and ensuring their competencies are maintained in line with the defined competency frameworks.
The successful candidate will work collaboratively with the wider national team as required, supporting the achievement of key performance indicators (KPIs) and performance targets. You would be responsible for upholding patient safety standards at all times, whilst demonstrating strong leadership, professionalism, and commitment to your team and to the service. As a Team Manager, you would lead by example, motivate your team and offer positive support in a high pressured environment.
This is a permanent, Full Time position offering 37.5 hours per week.
Position
Administration and Business Support
£35,384 per annum
Vacancy Type
Permanent
Schedule Type
Full Time
- Physical and mental health support
- Refer a friend scheme
- Blue Light Card, Boundless card and Costco membership eligibility
- Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated ‘outstanding’ by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK’s leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.
